MarkHawk

Community Manager

Hi guys, I'll be on vacation for some days and will be back in the community at the end of May month. Don't forget that the fastest way you can get help to a question is to search for it in the community. If you don't find the answer then please post a new thread and the Community members, Superstars and Community Managers will be able to help you 

Comments

  • Hi Pete, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in Lost lives Comment by MarkHawk April 2017
  • Hi Thistle, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in What is the point of the star challenge against a friend. Comment by MarkHawk April 2017
  • Hi Peggy, Which level were you on before the update? Kind regards, - Mark, Team King Care
    in Just got an update 4/5/2017. Can not play the level I was on, only the ones before. What happened? Comment by MarkHawk April 2017
  • Hi Tammy, I'm sorry to hear you're having issues with the game. Are you playing the new HTML5 version of the game? If yes, then please check this thread: https://care.king.com/en/candy-crush-saga/candy-crush-hmtl5 Kind regards, - Mark, Team King Care
    in GRRRRRRRR Comment by MarkHawk April 2017
  • Hi Brenda, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in Where have my infinity hours gone Comment by MarkHawk April 2017
  • Hi Dawn, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in Lost all levels Comment by MarkHawk April 2017
  • Hi Jim, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in Why am I not receiving my rewards? Comment by MarkHawk April 2017
  • Hi, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in Not receiving prizes from sugar drops. Comment by MarkHawk April 2017
  • Hi Scott, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in Lost Progress Comment by MarkHawk April 2017
  • Hi, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in How do you get your lost lives back after update on Candy Crush Soda? Comment by MarkHawk April 2017
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