MarkHawk

Community Manager

Hi guys, I'll be on vacation for some days and will be back in the community at the end of May month. Don't forget that the fastest way you can get help to a question is to search for it in the community. If you don't find the answer then please post a new thread and the Community members, Superstars and Community Managers will be able to help you 

Comments

  • Hi Lynn, Thanks for your feedback which has been send to the Game Studio for Candy Crush Saga. We are always striving to create levels which are balanced between challenging and fun to play. Kind regards, - Mark, Team King Care
    in Level 2421 over it Comment by MarkHawk April 2017
  • Hi Ajay, Please let me know the exact time where this happened so I can investigate further. Please also notice that extended gameplay costs more Gold Bars if you use the feature multiple times in order to complete a level. Kind regards, - Mark, Team King Care
    in Extra gold bars Comment by MarkHawk April 2017
  • Hi Gari, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in I am unable to open treasure chests. Comment by MarkHawk April 2017
  • Hi Katie, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in Stargazer challenge won, but only got 2 hours of unlimited lives Comment by MarkHawk April 2017
  • Hi Fabien, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in Pb of synchronization Comment by MarkHawk April 2017
  • Hi Terry, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in why are my gold bars gone? Comment by MarkHawk April 2017
  • Hi Leroy, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in everytime i load Jelly, i start from level 420(or something) but i have crossed level 670, please Comment by MarkHawk April 2017
  • Hi Jenechka, I am sorry that you have experienced an issue with your purchase. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark,…
    in Candy Bombs Comment by MarkHawk April 2017
  • Hi Abhay, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in Level Gifts Comment by MarkHawk April 2017
  • Hi Kelly, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in lost all levels!?!?!?!?!? Comment by MarkHawk April 2017
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