MarkHawk

Community Manager

Hi guys, I'll be on vacation for some days and will be back in the community at the end of May month. Don't forget that the fastest way you can get help to a question is to search for it in the community. If you don't find the answer then please post a new thread and the Community members, Superstars and Community Managers will be able to help you 

Comments

  • Hi Lilian, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in Star chaser- achieve the 3 stars but it is now showing up. Disappointed. Comment by MarkHawk March 2017
  • Hi Neyda, I have also send you a message. Please get back to me with the details. Thanks Kind regards, - Mark, Team King Care
    in lost progress Comment by MarkHawk March 2017
  • Hi Anita, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in Lost my levels Comment by MarkHawk March 2017
  • Hi Shanna, I am sorry that you have experienced an issue with your purchase. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team…
    in i didn't get my 3 hours I purchased, why? Comment by MarkHawk March 2017
  • Hi Brig, I am sorry that you have experienced an issue with your purchase. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team…
    in I recently purchased a package of gifts and 100 gold bars .I got the gifts but NOT the bars. Help! Comment by MarkHawk March 2017
  • Hi Bevo, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in Why am I not receiving my gifts when I reach a level with a gift box. I have reached 1360 and 1362, Comment by MarkHawk March 2017
  • Hi Sarah, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in Having to replay level 2068 Comment by MarkHawk March 2017
  • Hi Jim, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in Games reset to base level on new phone Comment by MarkHawk March 2017
  • Hi Eric, Thank you for addressing your concern. The chat feature on Facebook is not a part of King's games and we do not have control over its functionality, nor the user choice of profile names. This page might help you further: https://www.facebook.com/help/263149623790594/ - from here unfold the section called "How do I…
    in Someone used my First and Last name in the Candy Crush Chat Box someone who do not know named Thomas Comment by MarkHawk March 2017
  • Hi Marcee, I am sorry that you have experienced an issue with your purchase. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team…
    in Overcharged Comment by MarkHawk March 2017
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