MarkHawk

Community Manager

Hi guys, I'll be on vacation for some days and will be back in the community at the end of May month. Don't forget that the fastest way you can get help to a question is to search for it in the community. If you don't find the answer then please post a new thread and the Community members, Superstars and Community Managers will be able to help you 

Comments

  • Hi Judy, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in timer not counting from one episode to the next Comment by MarkHawk February 2017
  • Hi Monique, Unfortunately King does currently not offer real time chat support. However it is possible to ask your question here on King Care and the community, a Super User or a King Care Moderator will assist you. Kind regards, - Mark, Team King Care
    in Problem with the new challenge Need to speak to an agent about candy crush saga. about the challenge Comment by MarkHawk February 2017
  • Hi David, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in Updated and lost progress Comment by MarkHawk February 2017
  • Hi Mike, I am sorry that you have experienced an issue with your purchase. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team…
    in I was scammed Comment by MarkHawk February 2017
  • Hi Leonor, I am sorry that you have experienced an issue with your purchase. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team…
    in I bought the 4.99$ bundle Comment by MarkHawk February 2017
  • Hi Supriya, Please explain further what happens when you reach a roadblock. There are normally 3 options to pass a road block: 1) Ask friends for help 2) Wait 72 hrs for the road block to automatically open 3) Use Gold bars to instantly open the road block Kind regards, - Mark, Team King Care
    in My 72 hrs splendid day was end on 750 level but it start again after 905 level..plzz do something.. Comment by MarkHawk February 2017
  • Hi Jesse, I am sorry that you have experienced an issue with your purchase. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team…
    in Paid for gold bars but didnt receive them Comment by MarkHawk February 2017
  • Hi Ralph, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in Why do I get ripped off by the treasure chests?!?!?!?!? Comment by MarkHawk February 2017
  • Hi J&R, Thanks for your feedback for Pet Rescue Saga. Some levels can be challenging but I can assure you that with some good luck, patience and a clear strategy they can be beaten. The best thing to do when you are finding a level a little tricky is to watch a YouTube tutorial or two. Simply go to YouTube and search for…
    in I have played this game now for 3 years and here lately you have made it to where you cant pass the Comment by MarkHawk February 2017
  • Hi Vicky, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in Lost Levels after connection to FB Comment by MarkHawk February 2017
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