MarkHawk

Hi Steve, Congratulations with having cleared level 491 with all 3 stars! :-) I've seen your previous post a year ago: https://care.king.com/en/candy-crush-soda-saga/level-491-soda There are only a few players worldwide that has made it to the top for this level. Kind regards, - Mark, Team King Care

in Soda Level 491! Comment by MarkHawk November 2016

Hi Albion, I can assist in getting the game progress back in Candy Crush Saga. Please notice that we require direct contact from a player in order to verify ownership of the game account. This can be arranged by letting the person with the issue log into King Care and post a request to have the levels restored. Once done a…

in My friend lost all levels Comment by MarkHawk November 2016

Hi Joel, I have also send you a message. Please get back to me with the details. Thanks Kind regards, - Mark, Team King Care

in lost progress Comment by MarkHawk November 2016

Hi Jamie, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care

in Did not receive reward Comment by MarkHawk November 2016

Hi Rheanon, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care

in How is it possible so many players could all think that they won first place in the same contest? Comment by MarkHawk November 2016

Hi Glenna, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care

in Did not get my prize for winning the collect striped candy contest Comment by MarkHawk November 2016

Hi, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care

in I accumulated 4,557 striped candies in the "striped candy contest" and did not receive my reward Comment by MarkHawk November 2016

Hi Carrie, I am sorry that you have experienced an issue with your purchase. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team…

in i bought an inapp package for 6.99 but did not receive it , how can i get this resolved Comment by MarkHawk November 2016

Hi Mark, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care

in Candy crush saga striped bonus challenge - stuck calculating results Comment by MarkHawk November 2016

Hi Jo, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care

in I did not receive my prize second place in create striped candy challenge Comment by MarkHawk November 2016

MarkHawk
Community Manager

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MarkHawk Community Manager

Comments

MarkHawk
Community Manager