Comments
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Hi Pammyfry! Please write back to the email we send you so we can locate your game account. Thanks.
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Hi AsianSpice10! Please see the message I send you privately. Once I have located your game account I can give you the specifics for your transactions. Thanks.
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Hi Woodles1114! It's currently not possible to remove a card that has been saved to your account. You can however always choose to use a prepaid virtual card. Google "Prepaid Virtual Visa Card" as an example. Please also see our FAQ: https://king.com/#!/faq/Purchases Thanks
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Hi Jeanette! Please get in contact with the store where you got the game card.
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Hi Deanne! Sorry to hear you didn't receive the gold bars. Please see the email we send you so you can get compensated. Thanks.
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Hi Vcarlson79! Sorry to hear you didn't get your gold bars. Please see the email King Customer Care send you so we can compensate you. Thanks.
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Hi Marlene! You can add the 25$ to your Google Wallet from here: https://play.google.com/redeem After this you can check your account: https://support.google.com/googleplay/answer/3423011?hl=en
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Hi Real! Thanks for clarifying. We had manually added your bonus to your game account. You will be able to use the gold bars next time you log into Facebook or King.com to play Candy Crush Saga.
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Hi Demetria! Please follow the steps described here: https://king.com/#!/faq/Purchases - don't forget to include the email receipt or a screenshot of the transaction and we'll get back to you as soon as possible with your game account details.
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Hi Real! Checking up on your game account: you received the 50 Gold bars on 13 Jan, 09:38:45 Please notice that the Gold Bars are available on Facebook only and cannot be transferred to mobile devices. Once you again log into Facebook to play you will have them available.