MarkHawk

Community Manager

Hi guys, I'll be on vacation for some days and will be back in the community at the end of May month. Don't forget that the fastest way you can get help to a question is to search for it in the community. If you don't find the answer then please post a new thread and the Community members, Superstars and Community Managers will be able to help you 

Comments

  • Hi Kirsten, Somehow I can't seem to get that video to load. I saw you previous post and I think you might get luckier if you try the level directly on our website.
    in Pet Rescue Saga Error on level 2293. Haven't been able to play for 5 days. Comment by MarkHawk October 2018
  • Hi Donna, New levels are automatically added to Facebook once they have been designed by the game studio. For mobile devices you might have to wait a few days as it can take a while to get the app approved on the app store. I'm not sure which format you're playing on but if you're on Facebook then please also have a look…
    in Need help getting to the next levels in Pet Rescue. I have a roadblock sign that says new content i Comment by MarkHawk October 2018
  • Hi Jeanean, Sorry to hear the game is not working :-| Have you tried playing it from another browser? It might be a small thing - for instance clearing browser cache and cookies - that will make the game load correctly.
    in Why is all orange? Comment by MarkHawk October 2018
  • Hi Uwe, Some of the higher levels in Farm Heroes are currently being modified. I've created this thread with info: https://care.king.com/en/farm-heroes-saga/difficult-level-in-farm-heroes-saga-please-see-this-thread 
    in Good day Comment by MarkHawk October 2018
  • Hi Topsy, Some of the higher levels in Farm Heroes are currently being modified. I've created this thread with info: https://care.king.com/en/farm-heroes-saga/difficult-level-in-farm-heroes-saga-please-see-this-thread 
    in Farm Hero Level 2014 Comment by MarkHawk October 2018
  • Hi Annie, Thanks for telling. I know some of the higher levels in Farm Heroes are currently being modified. I've created this thread with info: https://care.king.com/en/farm-heroes-saga/difficult-level-in-farm-heroes-saga-please-see-this-thread 
    in Review 2007 Comment by MarkHawk October 2018
  • Hi Gemma, I see you have marked the thread as solved. Did you manage to get the beans back? Was it the missing Internet connection that caused the issue? Anyway, I hope everything's OK again and I wish you lots of fun with Farm Heroes Saga :-) - Mark
    in Anybodys magic beans missing? Comment by MarkHawk October 2018
  • Hi Wendy, I've just seen your post and send you a private message here on King Care. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details and I'll do my best to fix the issue. - Mark
    in I accidentally deleted my wife's pet rescue progress. Can you help me to restore this? Comment by MarkHawk October 2018
  • Hi Wendy, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. - Mark
    in Can you help me restore my levels? Comment by MarkHawk October 2018
  • Hi Lin, Looks like there's an issue with the network. We're looking into the issue and will update on this thread: https://care.king.com/en/alphabetty-saga/experiencing-problems-with-your-game 
    in Farm Heroes 405 Method error Comment by MarkHawk October 2018
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