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MarkHawk

Community Manager Former Community Manager of the King Community! No longer an active account so do not expect any response from MarkHawk.

Discussions

502

Comments

3559

Points

2858

Badges

52
Avatar

MarkHawk

Community Manager Former Community Manager of the King Community! No longer an active account so do not expect any response from MarkHawk.

Discussions

502

Comments

3559

Points

2858

Badges

52

MarkHawk Community Manager

Hi guys, I'll be on vacation for some days and will be back in the community at the end of May month. Don't forget that the fastest way you can get help to a question is to search for it in the community. If you don't find the answer then please post a new thread and the Community members, Superstars and Community Managers will be able to help you 

About

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MarkHawk
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Member, Administrator
Points
2,858
Posts
4,061
Badges
52

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296 Helpful 17 Woah! 1K Sweet 104 Love 198 Haha

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100 Love25 Woah!5 Woah!25 Love5 Love500 Comments1,000 Comments2,000 Comments5 Haha25 Haha100 HahaHidden PandaHidden BlossomHidden Choochoo LegendHidden Tiffi100 HelpfulIdol50 HelpfulSt Valentine's Competition 2019Glorious25 HelpfulFourth AnniversaryFamous5 HelpfulPopularPet Rescue Saga ExpertFarm Heroes Super ExpertBlossom Blast ExpertDetective in the making5 Answers10 Answers25 Answers50 Answers100 AnswersHelpfulFarm Heroes Saga ExpertName Dropper100 Comments150 Comments200 Comments300 CommentsFirst AnniversarySecond AnniversaryThird AnniversaryPhotogenicFirst Dive2 Comments5 Comments10 Comments25 Comments50 Comments

Comments

  • Hi Cathy, If all your levels are available on Facebook then I suggest you check the connection from the game to Facebook. Please see this thread for Android: https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-android or this…
    in Lost all my progress Comment by MarkHawk August 2017
  • Hi Tanees, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. - Mark
    in I lost my progress. Comment by MarkHawk August 2017
  • Hi, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. - Mark
    in I finished level 2330 but its not advancing to the next episode or level 2331 Comment by MarkHawk August 2017
  • Hi Guldan, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, …
    in Facebook Comment by MarkHawk August 2017
  • Hi David, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, -…
    in Purchased 6hr unlimited life - took my gold but didn't give the unlimited lives Comment by MarkHawk August 2017
  • Hi Anna, I suggest you try the following steps: 1) Try a force refresh of the page - hold down CTRL and press F5 to refresh the page. 2) Try emptying the browser cache - please see this page: http://www.refreshyourcache.com/  3) Try the game in …
    in Farm Heroes play is super sluggish Comment by MarkHawk August 2017
  • Hi Sally, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen here on King Care and kindly get back to me with the details in order to solve the issue.…
    in Taken back to leve 1 after logging in to FB was on level 802 and spent a fortune getting there. I am Comment by MarkHawk August 2017
  • Hi Jan, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - M…
    in Hit the Jackpot! Comment by MarkHawk August 2017
  • Hi Livy, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - …
    in I have lost all my progress on candy crush saga Comment by MarkHawk August 2017
  • Hi Greg, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - …
    in Lost my levels Comment by MarkHawk August 2017
  • Hi Olivia, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, …
    in Lost progress after connecting to Facebook, how do I recover my levels? Comment by MarkHawk August 2017
  • Hi Heloka, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, …
    in Back to level 1 Comment by MarkHawk August 2017
  • Hi Dorell, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, …
    in my progress has been lost in candy crush Comment by MarkHawk August 2017
  • Hi Terri, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, -…
    in need help restore game progress on mobile was level 1318 then when loading goes back to level 1. Comment by MarkHawk August 2017
  • Hi Shauna, I am sorry that you have experienced an issue with your purchase. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to…
    in Purchase not fully received Comment by MarkHawk August 2017
  • Hi Catherine, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards…
    in Please help me get back to my leval Comment by MarkHawk August 2017
  • Hi Brandy, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, …
    in Lost game progress! Comment by MarkHawk August 2017
  • Hi Netski, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Thanks Tracy fo…
    in Boosters not added but coins taken Comment by MarkHawk August 2017
  • Hi Ju, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Thanks Tracy for he…
    in Not receiving rewards Comment by MarkHawk August 2017