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MarkHawk

Community Manager Former Community Manager of the King Community! No longer an active account so do not expect any response from MarkHawk.

Discussions

502

Comments

3559

Points

2858

Badges

52
Avatar

MarkHawk

Community Manager Former Community Manager of the King Community! No longer an active account so do not expect any response from MarkHawk.

Discussions

502

Comments

3559

Points

2858

Badges

52

MarkHawk Community Manager

Hi guys, I'll be on vacation for some days and will be back in the community at the end of May month. Don't forget that the fastest way you can get help to a question is to search for it in the community. If you don't find the answer then please post a new thread and the Community members, Superstars and Community Managers will be able to help you 

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MarkHawk
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Comments

  • Hi Pam, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Thanks JillyJill f…
    in Episode not levelling up Comment by MarkHawk July 2017
  • Hi Yalcin, Thanks for letting us know. We randomly choose player segments for testing new features, so you might from time to time periodically see new features and functionality in our games. If you're looking for level designer positions then I…
    in how can i be a beta user Comment by MarkHawk June 2017
  • Hi Praveen, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, …
    in Lost my Progress Comment by MarkHawk June 2017
  • Hi, I am sorry that you have experienced an issue with your purchase. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me wit…
    in I paid $15.99 for a booster pack and didn't receive the boosters. I only received the bars. Comment by MarkHawk June 2017
  • Hi Tammara, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, …
    in Phone upgrade Comment by MarkHawk June 2017
  • Hi, I am sorry that you have experienced an issue with your purchase. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me wit…
    in Lost booster bundle Comment by MarkHawk June 2017
  • Hi Naila, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, -…
    in Lost my progress upon connecting to facebook Comment by MarkHawk June 2017
  • Hi Oyinda, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, …
    in i lost my game level on pet rescue saga Comment by MarkHawk June 2017
  • Hi Cosmin, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, …
    in I lost my progress Comment by MarkHawk June 2017
  • Hi Kelbunde, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards,…
    in Lost all boosters Comment by MarkHawk June 2017
  • Hi Tera, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - …
    in I got a new phone and it keeps starting me back at level 1 when I was on level 1264. please help Comment by MarkHawk June 2017
  • Hi Tanya, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, -…
    in Lost my progress on my new phone Comment by MarkHawk June 2017
  • Hi Sharnie, I am sorry that you have experienced an issue with your purchase. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back t…
    in Did not receive any boosters Comment by MarkHawk June 2017
  • Hi Happiness23, Yes - you can sync your current progress from Kingdom to Facebook. If you prefer then simply use the tutorial on this thread:  https://care.king.com/en/candy-crush-saga/how-can-i-transfer-my-progress-from-facebook-to-the-king-webs…
    in Can I switch from email registration to facebook? Comment by MarkHawk June 2017
  • Hi Paul, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - …
    in Completed challenge Comment by MarkHawk June 2017
  • Hi, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark,…
    in Kicked me back Comment by MarkHawk June 2017
  • Hi Dianne, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, …
    in Didn't receive unlimited Color Bombs for 6 hours as part of Star Chaser prize Comment by MarkHawk June 2017
  • Hi Renee, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, -…
    in Just finished level 40 and now stuck at the road block. Comment by MarkHawk June 2017
  • Hi Amanda, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, …
    in Passed the level but didn't? Comment by MarkHawk June 2017
  • Hi Marianne, We've also passed your feedback onto the Game Studio, who is looking at ways to improve the player experience the next time these event takes place. Kind regards, - Mark, Team King Care
    in Candy Crush Duels, Star Chaser, etc Comment by MarkHawk June 2017