Comments
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Hi Robyn, I know FB recently changed some parameters due to security settings so this might have affected your game. The easiest way to solve it is to delete the game app on FB, then adding it again - you'll then be given the option if you want to include your friends. Once you click OK you should now have the friends list…
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Hi Cap! Here are my two secrets in combating a difficult level (schhh.. please don't tell this to anyone) First thing I do is a quick search on YouTube for the level - this give me a great overview on how the level can be completed. Next trick is to switch between mobile and Facebook version of the game. Sometimes (not…
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Hi Cinar! Way better if you get directly in contact with the good guys at Royal Games - use this link: http://www.royalgames.com/support/?language=en_US - Mark
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Hi Maree, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. - Mark
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Hi Lovelylady301, I've checked your player account but couldn't identify any lost gold bars. Could you please let me know when exactly this happened? I'll be able to look it up in the database. If you get the store unavailable must have meant that you were out of Gold Bars and was about to do a purchase? Thanks for…
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Hi Teagles, Thanks if you have any screenshots so I can look into your feedback. I haven't seen any cases where the game automatically uses your bombs. Thanks in advance for your update. - Mark
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Hi Lisa, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. - Mark
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Hi Michelle, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. - Mark
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Hi Reta, iOS has a tendency to remember the login settings but if you follow below steps you'll be able to change account: 1) Delete the Facebook app and Candy Crush Saga on your device (please note that boosters and lives will be lost) 2) Close all tabs in your browser and clear the browser cache by going to Settings >…
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Hi Nikki, Please try the following steps: 1) reboot your iPad, then close any app that automatically starts up after reboot 2) try the game connection with another Internet connection 3) check for updates to the game on the App store 4) If the problem persists then I suggest you do a re-installation of the game. a) Make…