Pitty_Kitty

Legend

If it does, would you provide further details so I can pass this on to community manager. Thanks make and model of device player ID number. Here's how to find it in your Soda app possibly screenshots of bake a cake where it freezes ------------------ how to take a screenshot: https://www.take-a-screenshot.org/ Save the…

Hello @Lexiulu and welcome to Soda community! I'm sorry to hear that. Would you check these troubleshooting steps and let me know if the issue persists afterwards or not. thanks check for Soda and device updates check that your device has at least 2 GB of free storage provided you have a King account to save your progress…

If you lost purchased items, contact King Player Support to ask them for a replacement How to contact King Player Support from Soda app in mobile devices and Windows 10, 11 computers: launch soda app - visit settings- click "?" Icon- visit "purchases and gold bars"- "why haven't I received my purchase"- scroll down and…

Hello @Purpleyaya and welcome to Soda community! Do you mean only the baords with candies of the levels from the map freeze? Not any other feature of the game? Which device do you use to play Soda? make and model please what is your player ID number. Here's how to find it in your Soda app Would you check these…

Thanks for confirming. Would you provide further details so I can pass this on to community manager to have this looked into? Thanks make and model of device player ID number. Here's how to find it in your Soda app screenshot of bake a cake showing the error ------------------ how to take a screenshot:…

thanks for confirming! I've passed this on, when I have new I'll let you know 👍️

Hello @brtbeach and welcome to Soda community! purchases made on different dates might be grouped together into a single charge and shown in the receipt you received via email from your provider. To verify this, you'd need to check your purchases history. If you don't recognize the purchase afterwards, you should report…

Hello @Lizahop ! Would you check my previous comment and answer to the questions please? Thanks

Thanks for confirming Could you please verify if this issue still happens after checking these troubleshooting steps? provided you have a King account to save your progress try to log out- close game - clear cache* - restart device - open game - log in and pass any level to make sure you reconnected to the server you might…

of course ☺️ Good luck for your next round 😉