Pitty_Kitty

Comments

  • Hello @Dcreek11 and welcome to Soda community! Bakery should be closed now. As for lives, do you mean you don't see them in Heart/Lives icon anymore? Would you check these troubleshooting steps and let me know if the issue persists afterwards or not. thanks check for Soda and device updates check that your device has at…
  • thanks. Regarding your player ID. It seems you're not saving your progress with an email address which allows you to restore levels should something happen to the app. In any case you should be able to select "save progress" and still see the King logo at the top at the page. If you click twice on the logo, the ID appears 🙂
  • Hello @Lise_Merritt and welcome to Soda community! Unfortunately accounts cannot be separated once they're linked Merging of accounts is likely to happen spontaneously if the accounts are both used on the same device
  • Hello @picklepie1966 and welcome to Soda community! It's not possible to use an ID number to add friends but we have these two options: Retrieve the invite link from Soda app and share it our contacts. We can also copy and paste it everywhere we want to share it. In this forum we have this discussion were we share (paste)…
  • If it does, would you provide further details so I can pass this on to community manager. Thanks make and model of device player ID number. Here's how to find it in your Soda app possibly screenshots of bake a cake where it freezes ------------------ how to take a screenshot: https://www.take-a-screenshot.org/ Save the…
  • Hello @Lexiulu and welcome to Soda community! I'm sorry to hear that. Would you check these troubleshooting steps and let me know if the issue persists afterwards or not. thanks check for Soda and device updates check that your device has at least 2 GB of free storage provided you have a King account to save your progress…
  • If you lost purchased items, contact King Player Support to ask them for a replacement How to contact King Player Support from Soda app in mobile devices and Windows 10, 11 computers: launch soda app - visit settings- click "?" Icon- visit "purchases and gold bars"- "why haven't I received my purchase"- scroll down and…
  • Hello @Purpleyaya and welcome to Soda community! Do you mean only the baords with candies of the levels from the map freeze? Not any other feature of the game? Which device do you use to play Soda? make and model please what is your player ID number. Here's how to find it in your Soda app Would you check these…
  • Thanks for confirming. Would you provide further details so I can pass this on to community manager to have this looked into? Thanks make and model of device player ID number. Here's how to find it in your Soda app screenshot of bake a cake showing the error ------------------ how to take a screenshot:…

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