PummyRaj

Moderator

Comments

  • Hello @poohbearq🤗 Hearty Welcome back to the King Community! I am sorry to hear that you are experiencing glitches in your games! Would you mind giving more details about the issue(s) you are experiencing in your Candy Crush Saga game? (1) If it is the "Episode Race", I have escalated this to the Community Manager;👍 (2)…
    in ????? Comment by PummyRaj June 17
  • Hello @su_Aze62 and @cenkerten🤗 Hearty Welcome back to the King Community! I am sorry! Are you both having an issue in the game with level progress? If so, can you provide more details? For example, are you logged into the game? Did you change your device or reinstall the game? Or anything else that explains the issue! A…
    in Help mi Comment by PummyRaj June 17
  • Hello @RickiT 🤗 Hearty Welcome back to the King Community! I am sorry to hear that you are experiencing an issue in your game! Which device are you using to play the game? If you are on App version, which version do you have right now? 👉 Can you please provide 2 screenshots of your game map — (1) where the picture spins; &…
    in done a upgrade and nothing is working Comment by PummyRaj June 17
  • Hi Sabrina @SabrinaM 🤗 Hope you are doing great! Hmmmm! Do you have the screenshot of entire game board? If so, can you please post that as well? I have not seen in my game except on the Super Color Bomb!🤔 So, I will ask the Community team and get back to you with proper information! Please bear with me🙏🏼💜
    in glowing candy visual glitch after Color Bomb Comment by PummyRaj June 17
  • Hi Diana @dianakotori🤗 Good Afternoon! I completely agree with you about the board colors!🤩 I wish they bring back the “board size” also back to normal! I am not very happy with the small boards we have now!
    in By the way, thank you for listening to your players… Comment by PummyRaj June 17
  • Hello @1412822781 🤗 Hearty Welcome to the King Community! This was a glitch that popped up couple of weeks ago! But, the Candy game team sent in a fix with App version → 1.330. Can you please make sure that your game App is updated to the latest version? That should fix the issue for you to be able to play without any…
    in Booster panel too big and blocking game board - Edited by CM: Reported to the Studio! Comment by PummyRaj June 17
  • Hello @Sheilamae1450 🤗 Hearty Welcome to the King Community! You are absolutely right about King.com webpage not working anymore for syncing game progress, and that we have to have the App version of the game. Do you play the game on a mobile device or on a computer? If you are already playing the game on mobile or on…
    in Facebook Games closing merge Help Please Comment by PummyRaj June 17
  • Hello & Welcome back to the King Community! @NahidRyan 🤗 I am sorry to hear that you lost your level progress and not able to play the game for some reason!! Which device are you using? Did you make sure you have logged in? If you are logged out, the game always starts us at Level # 1! You said “you can’t play”! Can you…
    in Help Comment by PummyRaj June 17
  • Hello @mjoan19🤗 Hearty Welcome to the King Community! I am sorry to hear that the Episode Race disappeared in your game as well! Can you please provide below details for me👇 Device you are using; Game Version you have right now; A screenshot of your game map. Thank you!🍫🍫
    in Episode Race Missing after update Comment by PummyRaj June 17
  • Thank you for replying back and providing the details I asked, @Paul343🤗 To report the issue to Community In-charge, I need few more details please! Device you are using; If using a mobile device, version you have right now; A screenshot of your game map. Thank you!🍫🍫
    in Episode Race Missing after update Comment by PummyRaj June 17
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