Comments
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Hello @UTDEV78🤗 A Warm Welcome back to the King Community! I am very sorry to hear about the glitch you have experienced in your game! I will send a request to our Game Experts' team to delete your Community account! Please allow about 24 hours for the action to be taken! But, just wondering… would you like to contact the…
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Hello @SN_1🤗 A Warm Welcome to the King Community! I am sorry to hear about the glitch you have experienced in your game! Can you please tell me which in level you had this glitch? I will report to our Community In-charge so that, they can pass it on to the Candy Studio to fix the level. Please reply back by typing below.…
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Hello @emineakay42🤗 A Warm Welcome to the King Community! I am sorry to hear that you did not receive your Gold Bars reward from one of the Episode Race! You will have to report the issue to King Player Support team and request for your missing reward. ** If you are playing the game on a computer - Facebook browser…
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Hello @jaquizon🤗 A Warm Welcome to the King Community! I am sorry to hear that you have experienced a glitch with the purchases in your game! Which device are you using to play the game? Did the glitch occurred with the credit/debit card purchase OR did you spend your Gold bars to buy boosters/lives/moves? Please reply…
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Hi Christine @christinewupp🤗 I see that you are online! How did the first day go? Do you have clarification for Simone's doubt —> HERE? I have never encountered it but, did see some complaints in our Community!
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Thank you for replying back, Simone🤗 Let me ask our Community In-charge about the validation and get back to you! What I remember from last year's All Stars' Tournament (and all other tournaments that count the candies x30) — we would see the pop-up as soon as the level is over and before the score/stars screen come up! It…
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Hello @Carlosbetominerim🤗 A Warm Welcome to the King Community! I am sorry to hear that you are experiencing an issue in your game! Are you purchasing the lives with Gold bars? If so, are you seeing any error message? Can you post a screenshot of it? Please reply back by typing below. To post screenshot, tap on the 2nd…
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Hello again, Simone🙋♀️ Sorry! Missed to mention above… if you have clicked on "Accept the Terms" button, it must have been validated! Do you remember if you pressed the accept button?
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Hello @SimoneMartins22🤗 A Warm Welcome to the King Community! Please check this link to read the "terms" of All Stars Tournament —>https://candy-all-star-live--king-ccs-campaign-cms-prod.us-central1.hosted.app/en/pages/all_stars_terms I am not sure if this is the same as what we saw in the game last night! Let me make…
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Hello @Daisy2025🤗 A Warm Welcome to the King Community! I am sorry to hear about the issue with the purchases in your game! To enquire or to get the refund of your purchases, please select the device you are using from below options and follow the suggestions⬇️ 🤖 Android device Open the receipt you have received from…