QueenMia

Community Manager

Oh wow, that's a spooky bug you have there @mysticalmysty and @Foley1362 😅 We are looking into it! I got mine too! Horribly cute 🎃 Well done to you all for adding Pumpkin Odus to your collection!

Hi there @Nuwavenan, The reason why I changed your title from MAJOR GAME PROBLEMS to Missing Promotions is to make it more relevant to other members. The Community is here to help players - Imagine another player coming to the Forum with the same issue as you. He would be able to identify your issue as his and post his…

Great! Thanks for confirming and happy playing 🤗 And since you're here, don't miss out on our latest contests right here for a chance to win some extra Gold bars! Fun guaranteed! Good luck 🌟

Hey @yuya and @Kellie_Sigley - We've done some updates now. Could you please try again? Just force close the App, clear cache and cookies from your device, open the App again. Also, as I said, not everyone has access to this event, unfortunately. I understand that it is frustrating, but the reason behind that is to make…

Hi everyone and welcome to the Community! Please clear cache and cookies from your device and make sure you update to the latest game version/browser version. Following these steps is highly recommended to avoid any issue in the game. Thanks and happy playing 🍒

Hi there @allybass1 and welcome to the Community 🤗 don't worry, it will be easy to get your progress back - Simply follow these steps here. Let us know how it goes and happy playing 🍒 Since you're here, don't miss our latest contests for a chance to win some extra Gold bars. Fun guaranteed! Good luck :star: 

Hi guys and welcome to the Community :waving: Make sure you update the game to the latest version first. Once you've done that, force close the App to trigger the update. The event should then appear. However, please note that some of you might not have access to this feature for now. Let us know how it goes! 

Hi there @LawrenceGould1970 and welcome to the Community! I'm sorry you still haven't heard from us. Here are the steps you can follow to get your progress back. Let us know how it goes 🍒

HI @schiv89 and welcome to the Community 🤗 Like @Mattia_ mentioned, this Community is about Candy Crush Friends. But that's no problem, I'm going to move your post to the correct area so other Candy Crush players can let you know about their experience with the Jackpot 😉 Happy playing 🍒

Hey @Amy_Hindman, I'm going to move your post in the Jelly section so new friends can find you ;)