QueenMia

Community Manager

va.WG47B21r4XZMvy2GkLcnzJgcGeW8ypiS.H205bg.cZTv9w0

Comments

  • Hey there :waving: Moving this to the Candy Crush Community where it belongs ;) 
  • Hi @puppy9 :waving: @alansmart is right. However, we also had technical issues and the Quest disappeared for some of our players. We have released a fix that should solve the issue and bring Olivia back to your game. Please make sure you install the latest version again. We are unable to add some extra time for you to…
  • Hey guys, thanks for letting us know. We're just waiting for the end of the event and see what's the situation. In any cases, we'll find a way to make it up to you, so that's at least a consolation... I hope! Will get back to you tomorrow! Thanks so much for your help and patience again, you guys have been amazing :star:
  • Hi @GlenM, @Sukanta_Biswas is right, if you have changed your device, the progress won't show. However, we also had technical issues and the Quest disappeared for some of our players. We have released a fix that should solve the issue and bring Olivia back to your game. Please make sure you install the latest version…
  • 11051🍒 Morning everyone!
  • 10959 - You too, @RegalRenz 😄
  • Hi @Meli-3, I hope you're having a sweet Monday :) Would you be able to take a screenshot or a recording of it please? That would help us investigate :) Also, please make sure you clear cache and cookies from your device regularly and always update to the latest version! If that does not help, could you please add a…
  • Hey @phi1ar! Again, I'm sorry for the frustration this may cause, but as I said, the Game Studio is looking into it and it's been an on-going issue for a while. If we could fix it now we would, but we still need some investigations. Please do not open new thread as for consistency and proper follow up, it is better to keep…
  • Hi @Natsukenat and welcome to the Community :waving: And thanks for flagging this to me, @Sukanta_Biswas :) @Natsukenat, unfortunately, the Olivia Quest was not made available to all our players for now. It's because in order to keep the events accessible and available for everyone, sometimes not all players are given…