QueenMia

Community Manager

Hello Sue, I am really sorry you haven't got any answer so far... I find this level very challenging as well, but I can assure you that with some good luck, patience and a clear strategy it can be beaten! The best thing to do when you are finding a level a little tricky is to watch a YouTube tutorial or two. Simply go to…

Hey Matthew, I totally understand you don't want to lose your progress! Here are the steps to follow to save your progress before you change device: https://care.king.com/en/blog/article/have-you-lost-your-levels-a-guide-on-how-to-keep Enjoy popping those candies on your new phone ;-) - Mia

Hi Sarah! I'm sorry that you're having issue with your purchases... Here's a guide on what to do and a link to the proper contact form for it: https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1 Let me know how it goes! - Mia

Hello Jill, I know it's stressful but worry not! You'll find all the steps to help you get your game and levels back in no time here. Have a fun-tastic day and stay around King Care for info and updates on your favourite game ;) - Mia

Hello Amy, I can feel the frustration in your post and I'm really sorry about that :/ Would you be able to let me know a bit more what the issue is? Is it that you lost part of your progression? What level were you at? Always make sure to keep your browser/App/phone up-to-date to get a better experience and avoid that kind…

Bonjour pitchoune, Merci de nous avoir contactés. Nous sommes désolés, mais à l’heure actuelle, King Care est uniquement disponible en anglais et en espagnol You are welcome to comment back on this post in English though :) Have a divine day! - Mia

Bonjour Brigitte, Merci de nous avoir contactés. Nous sommes désolés, mais à l’heure actuelle, King Care est uniquement disponible en anglais et en espagnol You are welcome to comment on this post in English though :) - Mia

Hi Maureen, As Chicken Slayer says, our Game Studios are constantly working on improving our games by introducing new features, gameplay or concepts. They closely monitor a game's difficulty and listen to player feedback about certain levels or features, and at times may decide to tweak certain aspects to enhance the…

Great to hear, Kathy :D Enjoy popping those bubbles!

Hi Angela, Thanks for the screenshot. Does it mean that you've tried the workaround described here and it did not work or? - Mia Here's what another player did and it solved his issue: On Desktop: Here is how I "fixed" the cats and now I have been able to access them: 1) Opened BW3 Saga on Windows 10 and clicked the…