QueenMia

Community Manager

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Comments

  • Hey Shonna, I'm sorry to hear you're unable to access your favourite games at the moment... I would be unhappy too :/ This seems to be an issue with your browser unfortunately, and we do not have control over it. However, below are a few steps that can help you update the game and your browser. I suggest you try the…
    in All of the Candy Crush games are no longer letting me play saying I need to update my browser. Comment by QueenMia May 2018
  • Hey there Moose, I can see one of my fellow coworker has already helped you get back on track? Let me know if there's anything else you need help with and I'd be happy to assist! I hope you're having a Fantastic Day and good luck to pass level 597 :-) - Mia
    in Please reset me to level 597 Comment by QueenMia May 2018
  • Hey Kristy, I'd be very happy to help you but I'd need to know what Boosters you are missing to check that for you. Also, if you haven't played for a while, I would suggest that you update the App and synchronise your account. There are steps you can follow there and that should help you get your goodies…
    in My boosters disappeared.how do i get them back Comment by QueenMia May 2018
  • Hello there! It sounds like you are having a synchronisation issue. Please have a look at the steps to follow in our Blog Article here and let me know if that solves the issue for you. That should help you go back to level 1274! Looking forward to your reply and until then, have a soda-licious day! - Mia
    in I lost my all level Comment by QueenMia May 2018
  • Hello Stephanie, I'm sorry about the inconvenience, but why not take the opportunity to re-pass the levels?! Hehe, kidding ;-) It sounds like you have a synchronisation issue. Please have a look at the steps in our Blog Article here and let me know if that solves the issue for you. Looking forward to your reply and until…
    in problem of levels Comment by QueenMia May 2018
  • Hey Mattias, How's it going? It seems to be because your account is connected from both Facebook and the King Care Community. When connected via FB, you'll only be able to see people who are in your friend list. When connected via the Kingdom, you'll see other members of the Community, regardless if they actually are…
    in Unknown "friends" Comment by QueenMia May 2018
  • Hola José, Thanks for posting! It is important to keep your mobile and the App game updated. There are a few steps to follow that you can find here: https://care.king.com/en/blog/article/is-your-game-crashing-on-an-android-device Please let me know how that goes for you! - Mia
    in Cant connect to facebook on Bubble Witch 3 Saga Comment by QueenMia May 2018
  • Hey Angie! I found that level challenging too, but really fun! Remember to use the blowing bubbles as much as possible and to use the transparent one to your advantage. If that helps, we have tutorial videos here: https://care.king.com/en/tutorial/bubble-witch-3-saga/levels/level-50 Good luck! What about our superstars -…
    in Anyone have any tips to win level fifty? Comment by QueenMia May 2018
  • Hi The Wire, Sorry that this have been going on for a while now. It sounds to me like a synchronisation issue. As Chicken Slayer mentioned, you can try the troubleshooting if you haven't done it yet - See below. If you have done that and it still not updating, I can offer you to reset your game and have you back on level…
    in for the third time - same problem. I am on level 1419, but it starts me 1284 on android and windows Comment by QueenMia May 2018
  • No worries, Chicken Slayer ;-)
    in When I play on my phone, I get the laser pointer but on computer I do not and it's difficult to aim. Comment by QueenMia May 2018
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