QueenMia

Community Manager

Hi there, Actually our Team confirmed that there is an issue with Facebook and Windows 10. We are actively working on it and the problem should be solved by the end of the day. We are very sorry for the inconvenient, but rest assured you will be soon able to join your friends again :) Thanks for the help in troubleshooting…

Hello @thadeusito Welcome to the Community :heart: I'm happy to hear you think the game is great :) I think so too, hehe! As for Windows 10, there is indeed an issue with the connection at the moment. Be assured that our team is working on it and the problem should be resolved by the end of the day :) We're really sorry…

And also, here's a video that our awesome Superstar, @Lynette, has made and which explains how lives work on Candy Friends. Thank you, Lynette :D https://www.youtube.com/watch?v=XSdaWaMfXDY&feature=youtu.be&fbclid=IwAR0tXwdk5clbu6wGpzolWio3EKo6yBANRHhY5nf_4qSpRwb2u1IHBBFPTLc

Hey @AaronR - Are you still having any issues? To avoid such things make sure the App is always up-to-date and that you clear cache and cookies on your phone regularly. Let us know if it keeps on happening though. Our Team is investigating but we need to know if you are affected or not. In the meantime, happy crushing

Hello everyone, Is this fixed for you or you still need help? To avoid such things make sure the App is always up-to-date and that you clear cache and cookies on your phone regularly. Let us know if it keeps on happening though. Our Team is investigating but we need to know if you are affected or not. In the meantime,…

Hi guys and thanks for providing extra info, really appreciate it! @Ddjanzen49 - You won't be able to accept lives until you actually lose your lives. Have you checked if you see any once you're out of lives? @eddieeimicke - Solving problem can take some time and as I mentioned, we need your help to be able to spot the…

Hello everyone, The 24 hours extra should comes once the first 24 hours passed. Let me know once it's passed whether you got the extra 24 hours or not. Please let me know if you haven't received the full 24 hours as well.... Really sorry about that, we seem to be having some issues with the system but hey! I'll make sure…

Oh wow, @Floyd, are there your footprints? :D 

Hello everyone, I hope you're having an amazing Monday and you're ready to rock the rest of the week I am so thrilled to see so many of you here. A big thank you to each and everyone of you for participating You all answered the questions without any mistake! Clap Clap :D The Contest is now over and the 10 lucky winners…

Hello @Aitch and @QueenCharlene, It's good to have you here :D @Aitch, the characters and their outfits are not "hidden" in specific levels. You can simply unlock them by playing and earning the game rewards as you progress in the game - regardless of your level ;) I hope that makes sense! Have you manage to unlock any…