Tony_Mc Level 3

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• Hi MT1991, Thank you for posting this here on King Care. I´m sorry this happened to you in Candy Crush Saga. I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care. Kindest regards,…

  in All boosters gone. Comment by Tony_Mc June 2017
• Hi Prudence, Thank you for posting this here on King Care. This isn´t something you can turn off for good in Candy Crush Soda Saga; you will have to do so each time you open the game.  Quickest option is to mute your whole PC; then you won´t have…

  in Permanently stop the music Comment by Tony_Mc June 2017
• Hi Ana Paula Silva, Thank you for posting this here on King Care. I´m sorry you lost your progress in Candy Crush Saga. I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care. Kinde…

  in I lost all my progress by connecting to Facebook Comment by Tony_Mc June 2017
• Hi Dozer OOzer, Thank you for posting this here on King Care. Do you have a mobile device too? Then I can suggest you to download Candy Crush Soda Saga and play it on mobile too ;-) Kindest regards, Tony - King Care Team

  in why don't have rainbow road or challenges in my candy crush soda all I have is levels Comment by Tony_Mc June 2017
• Hi CindyF, Thank you for posting this here on King Care. Not always all challenges will be available for all our players in all our games. This can occur since most challenges, new elements or extras are made available to only a small part of the…

  in Since the change I do not get the island any longer. Comment by Tony_Mc June 2017
• Hi Sophie, Thank you for posting this here on King Care. I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care. Kindest regards, Tony - King Care Team

  in Can't claim star chaser reward Comment by Tony_Mc June 2017
• Hi Rasheem, Thank you for posting this here on King Care. I´d recommend you to also publish this here https://www.facebook.com/candycrushsaga/ on the Facebook page ;-) Kindest regards, Tony - King Care Team

  in Friends Comment by Tony_Mc June 2017
• Hi अविझित गौतम & JillyJill, Thanks for posting and answering here on King Care :-) @अविझित गौतम, could you please specify both the make and model of the Android mobile you are using? JillyJill indeed provided you correctly with the two most h…

  in Facebook friends not showing in candy crush saga Comment by Tony_Mc June 2017
• Hi Ray & JillyJill, Thanks a lot for posting and answering here on King Care. @Ray, I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care. Thanks again to both of you for bringi…

  in Color Champion stuck Comment by Tony_Mc June 2017
• Hi Denice & JillyJill, Thanks a lot to both of you for posting and answering here on King Care ;-) We have indeed seen some impressive scores and maybe some scores being a bit too impressive. Please note that this is something that we investi…

  in Why on stripe game since islands started bogus names get thousands of points Comment by Tony_Mc June 2017
• Hi Kacy, Thank you for posting this here on King Care. I´m sorry this happened to you in Candy Crush Saga on your Android. I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care. Ki…

  in Paid for gold and boosters that was running under a special and didnt get them. Comment by Tony_Mc June 2017
• Hi Amniss Sanguinea, Thank you for posting this here on King Care. I´m sorry you had an issue in Candy Crush Saga on your Android. I have sent you a private message regarding your account. You should be able to see it in your inbox here on King C…

  in Refund!!! Comment by Tony_Mc June 2017
• Hi Patricia, Thank you for posting this here on King Care. Please try again now and let us know how you´re getting on. If I am not mistaken, you should be on level 1245 in Candy Crush Saga. Kindest regards, Tony - King Care Team

  in I lost my levels when I changed my password. Lost my home page and all my friends! Comment by Tony_Mc June 2017
• Hi michiel75, Thank you for posting this here on King Care. Please try again now and let me know how you´re getting on :-) Kindest regards, Tony - King Care Team

  in Lost progress after connecting to Facebook Comment by Tony_Mc June 2017
• You are right there Masxter, sorry for the confusion I caused. Our Game Studio is investigating this; I recommend you keep an eye out for updates. Kindest regards, Tony - King Care Team 

  in Not recieving new quests Comment by Tony_Mc June 2017
• Thanks a lot for your reply Veronica, Can you please try again now and let me know how you´re getting on? Kindest regards, Tony - King Care Team

  in Candy cruah soda saga levels Comment by Tony_Mc June 2017
• Hi jynxpierce, Thank you for posting this here on King Care. I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care. Kindest regards, Tony - King Care Team

  in Upgrades in workshop area Comment by Tony_Mc June 2017
• Hi Njyankee, Thank you for posting this here on King Care. Please deactivate Caps Lock when writing here on King Care. I am sorry to have to tell you that your observation is correct; Dream World has shut down after Otis decided to fly away about…

  in WHAT HAPPENED TO OTIS ON CANDY CRUSH SAGA ? Comment by Tony_Mc June 2017
• Hi Vanessa Kuhn, Thanks a lot for posting this here on King Care. I am very sorry that this is also happening to you in Bubble Witch 3 Saga on your iPad. Our Game Studio is aware of this issue and they are working on a solution. I appreciate you…

  in Leila Cave freezes when starting the game Comment by Tony_Mc June 2017
• Hi Hansa Modha, Thank you for posting this here on King Care. I´m sorry this is happening in Candy Crush Saga on your iPhone. Please specify what model iPhone you´re using and what iOS version you got installed on it. Kindest regards, Tony - Ki…

  in CC on my phone is not responding. Comment by Tony_Mc June 2017
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