ToriG

Level 2

Hi again, I've been replying to you for the last 3 days here and have not heard back regarding my account, I did respond to your email on May 12th, but there wasn't a ticket number so I'm very confused, all I really want is to get my level back up to 10038 and I will be a happy girl! This is what I received from you in…

Hi, just checking to see if there is any updates on getting my level back to 10038 on my account? I'm desperate to play my game. Thanks in advance. Victoria Gulisano

Thank you, I responded to your email to me this morning and received the check out king community for help link again so not sure you even received my response to your email to me. Here is what I responded to you….Thanks again! Hi Kat, thank you SO much! I was going crazy not being able to play my game. The only reason I…

The account that has me at level 10038 was user ID 1025581188 iPhone IOS 26.4.2 iPadOS 26.4.2 Was also saving my progress on facebook

I don't understand what you mean by go through my game screen, I deleted the game from both my iPhone and iPad. And the email I received after filling out and sending another contact us form from King did not include any ticket numbers. This is what I received…. Candy Crush Soda Saga Customer Care From:…

I never emailed them. I used the contact us form. Is there an email address for contacting support or do I use the form which is what I used last time again thank you so much for your help. I’ll try contacting them again

I never got a ticket number??? Is it because I contacted Support on King.Com and not from the bottom of this page. This is what I sent… I have been to the community and was told to contact support to have my account manually restored, if this cant happen I will have no choice other than to quit playing CC Soda entirely as…

I have been saving my progress on both my iPad and iPhone. I did contact support and but they only sent a reply telling me to come to the community for help. I just want to get my original account back. I even gave them my user ID original account and the user ID for the one I just made. I have since deleted that account…

Thank you for the info and responding. After making a new king account, I’m still not able to sync my progress from Facebook, it still puts me at level 1. How do I contact customer support?

screenshot of my