Wunderbaum

Royalty

Comments

  • Hi! Which phone model and OS version do you have? In most cases a reboot of the device can solve many issues. Please also make sure you have the latest version of the game installed: https://play.google.com/store/apps/details?id=com.king.candycrushsodasaga You might also have to try to re-install the game. Before doing so…
    in Can't play Comment by Wunderbaum June 2016
  • Hi Karen! Did you use the contact form here: https://care.king.com/en/contact ? You can also post your question here in case you want help with an issue. Cheers :-)
    in How do I get a response from customer services? Comment by Wunderbaum June 2016
  • Hi Mina! You can't save or restore your progress through GMail. Instead you'll need to connect the game to Facebook in order to sync your game progress as well as high scores and gold bars. Just press the blue Facebook button when you start the game, enter your login details and you'll have all your levels back. Cheers :-)
    in Back my level Comment by Wunderbaum June 2016
  • Hi Michelle! Do you have the game connected? Please check if you have the gold bars on Facebook: https://apps.facebook.com/farmheroes/ If the game has lost the connection to Facebook then try disconnecting the game, reboot your tablet and then reconnect with login and password. Cheers :-)
    in Lost Gold Comment by Wunderbaum June 2016
  • Hi Maud! Please check your iTunes account. I think the easiest solution is to first remove your credit card details in iTunes then add the card again. In case there's an issue with the card the system will tell you. Cheers :-)
    in Using VISA-card Comment by Wunderbaum June 2016
  • Hi Farmer Giles! I think it's only you :-) Not sure which level you are at in Farm Heroes but I'm having a tough time getting past level 1092. Cheers :-)
    in Anyone any theory about why some of the so called, 'hard levels' are actually easier than the others Comment by Wunderbaum June 2016
  • Hi Pam! Have you tried playing the game on King.com? https://king.com/play/candycrushsoda I saw on another thread a step by step instruction on how to transfer your game progress to King.com: 1) Go to King.com and login then click on settings (cog wheel, top right corner of screen) 2) Choose Account 3) Enter your password…
    in I am unable to accept/receive friend help in unlocking Episodes, specifically 61. Comment by Wunderbaum June 2016
  • Hi slr! Please see this page: http://about.king.com/about/contact I wasn't able to find a direct phone number but I'm sure you can get through with the above contact formula. Cheers :-)
    in getting an answere back from KING Comment by Wunderbaum June 2016
  • Hi Hazeleyes0714! You normally get some gold bars the first time you install the game but after this you'll have to either buy them or participate in some of the campaigns. Do you have the game connected to Facebook? This way you'll have an online backup of your gold bars and levels in case something happens on your mobile…
    in Stopped getting gold bars Comment by Wunderbaum June 2016
  • Hi Gil! I haven't seen other threads regarding issues with the quest. Which version of the game do you have installed? You might also have to try to re-install the game. Before doing so please make sure you have the game connected to Facebook or Kingdom in order to save your progress, highscores and gold bars. Do make sure…
    in anybody else having problems with the new quest feature and items not counting toward goal Comment by Wunderbaum June 2016
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