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Hi JSReed! Which mobile device and OS do you use? In most cases a reboot of the device can solve many issues. You might also have to try to re-install the game. Before doing so please make sure you have the game connected to Facebook or Kingdom in order to save your progress, highscores and gold bars. Cheers :-)

in I play candy crush on my tablet, not on facebook. After an update I can no longer open the game Comment by Wunderbaum April 2016

Hi Jasmine! Are you playing on Facebook, King.com or from a mobile device? Please let me know and I'll try to help you :-) Cheers :-)

in Still stck on level 45 ! Friends are unable to get me to next level in ccsoda ! Comment by Wunderbaum April 2016

Hi rebeccajn! Did you use the form here: https://care.king.com/en/contact ? Maybe you have some kind of Internet blocker/filter activated? You can also try the form here: http://help.king.com/contact Cheers :-)

in I wrote to you about a problem and it wont send Comment by Wunderbaum April 2016

Hi rebeccajn! The game should automatically show in the navigation after you play it. You can also try the direct URL: https://apps.facebook.com/farmheroes/?fb_source=bookmark&ref=bookmarks&count=10&fb_bmpos=_10 Notifications and messages are located top right corner - just look for the envelope icon. Cheers :-)

in Put app and notifications back on !! Comment by Wunderbaum April 2016

Hi! Which mobile device and OS do you use? In most cases a reboot of the device can solve many issues. You might also have to try to re-install the game. Before doing so please make sure you have the game connected to Facebook or Kingdom in order to save your progress, highscores and gold bars. Cheers :-)

in Why does screen go black in candy crush jelly saga? Comment by Wunderbaum April 2016

Hi! Please check which version of Candy Crush you have installed on your mobile device. There are currently 1610 levels available on mobile devices and 1640 levels on Facebook and King.com If you have Android: https://play.google.com/store/apps/details?id=com.king.candycrushsaga If you have…

in ????? Comment by Wunderbaum April 2016

Hi Jane! Which error do you get? Have you tried playing the game on King.com? I saw on another thread a step by step instruction on how to transfer your game progress to King.com: 1) Go to King.com and login then click on settings (cog wheel, top right corner of screen) 2) Choose Account 3) Enter your password 4) Click on…

in Farm Heros Saga Comment by Wunderbaum April 2016

Hi Marie! Jelly Saga hasn't been released on Amazon. If you find a way to install the Google Play app on your Kindle then you'll be able to download and install the game. Cheers :-)

in I was able to play candy crush jelly on my Nexus 7 can not play on Amazon Fire. Comment by Wunderbaum April 2016

Hi Natassa90! Which mobile device and OS do you use? In most cases a reboot of the device can solve many issues. You might also have to try to re-install the game. Before doing so please make sure you have the game connected to Facebook or Kingdom in order to save your progress, highscores and gold bars. Cheers :-)

in why the farm heroes game doesn't play on my mobile?? Comment by Wunderbaum April 2016

Hi Anita! What happens when you try to load the game? Have you tried playing Candy Crush on King.com instead of Facebook? I saw on another thread a step by step instruction on how to transfer your game progress to King.com: 1) Go to King.com and login then click on settings (cog wheel, top right corner of screen) 2) Choose…

in from my laptop am not able to load the game ... I tried all the solutions found in FAQ Comment by Wunderbaum April 2016

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