Comments
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Have you tried playing the game on King.com? I saw on another thread a step by step instruction on how to transfer your game progress to King.com: 1) Go to King.com and login then click on settings (cog wheel, top right corner of screen) 2) Choose Account 3) Enter your password 4) Click on Synchronizing/ Connect to…
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Hi Elena! It can either be because you have other software running in the background or because of cache issues with the browser. I suggest you reboot the computer, then close any open programs that you don't currently need. Please see this link on how to clear your cache: http://www.refreshyourcache.com/ Also I suggest…
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Hi Chris! Have you tried playing the game on King.com? The site has many players than can help you out with lives and road blocks. I saw on another thread a step by step instruction on how to transfer your game progress to King.com: 1) Go to King.com and login then click on settings (cog wheel, top right corner of screen)…
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Hi Shruthi! I had to do a bit of Googling to check that error code. Looks like it's a Microsoft issue: http://appuals.com/best-fix-steps-to-fix-error-0x80080207-on-windows-store/ If you are trying to download the game from the app build into your phone then I suggest you first try do download the game through your…
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Hi Diane! I think you can just ignore the popup message. Some games I prefer to only play on Facebook/King.com - others I prefer to have on mobile. If you want to download the game to your mobile then it's also possible to download directly from iTunes or Google Play:…
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Hi Roberta! I think you can solve it by re-installing the game. Please make sure to use all your boosters and lives first as they are not stored on Facebook. Cheers :-)
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Hi Nae! New levels are normally announced first on Facebook. You can check the page here: https://www.facebook.com/candycrushjellysaga Cheers :-)
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Hi hwtan! I used to have a Lumia so I know how little info the Windos OS shows in order to pinpoint any errors. You might have to do a factory reset of your phone to solve the issue you are experiencing. Don't forget to do a backup first and I hope you get Candy Crush to work properly again. Cheers :-)
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Hi! Please see this thread: https://care.king.com/en/candy-crush-saga/being-told-that-phone-is-not-compatible-when-attempting-to-download-candy-crush-saga You can also delete the cache and data for the Google Play app. This will reset the app and your phone will again be compatible. This article shows you…
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Hi Bob! The gold bars needs to be bought. If you click on the small plus sign next to the gold bar icons you'll be able to purchase the amount you want. Cheers :-)