Wunderbaum

Royalty

Hi Ayelet! The candy jar feature is a test feature that is only available to a random part of players. You might get lucky getting other features over time. Cheers :-)

HI Debbie! Have you tried playing the game on King.com? Go to King.com and login. To sync your King.com account with your Facebook progress just follow these steps: 1) Click on Settings 2) Choose Account 3) Enter your password 4) Click on Synchronizing/ Connect to Facebook 5) Click on the two arrows Once done your progress…

Hi Miriam! Would it be possible for you to do a screenshot of where the issue is? Thanks :-)

Hi Saskia! Have you tried playing the game on King.com? Go to King.com and login. To sync your King.com account with your Facebook progress just follow these steps: 1) Click on Settings 2) Choose Account 3) Enter your password 4) Click on Synchronizing/ Connect to Facebook 5) Click on the two arrows Once done your progress…

Hi Jeff! I've heard of a similar case and it was solved by switching Internet connection from WiFi to 3G/4G. Please try this and it should work properly again. Cheers :-)

Hi Mark! If someone has installed Candy Crush on the company's Facebook page and send invite out to all people on the friend list then I suggest that you simply uninstall the game from the Facebook account. Go to Settings >> Apps and from here locate the game and remove it. The direct URL is…

Hi Dani! Please see this thread: https://care.king.com/en/candy-crush-saga/finished-clearing-jelly-level-912-candy-crush-w-moves-left-then-it-said-not-enough-points Cheers :-)

Hi Rflanagan! Do you have your mobile connected to Facebook? If yes then please try playing the level there. Once done your progress is saved and will sync back to your mobile. Cheers :-)

Hi Missxochitl! You should be able to pass without the use of gold bars. Have you tried sending out the help request again to your friends? If you have the game connected to Facebook you can also try playing the level there. Cheers :-)

Hi Bennie! The boosters you have on your mobile phone cannot be transferred. You'll have to play from your old mobile in order to use them. Another solution could be to do a complete backup of your old mobile and restore to your new S5. Cheers :-)