Wunderbaum
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Wunderbaum Level 4
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Hi DarthRenny! Which version of the game do you have installed? I suggest you first check for updates to the game in your app store: Android: https://play.google.com/store/apps/details?id=com.king.candycrushsaga iOS: https://itunes.apple.com/us/…
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Hi Jennifer! What kind of error do you get? If possible please also include a screenshot. I've seen threads with troubleshooting steps - please try this link: https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-android Chee…
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Hi Nenac! Have you tried playing the game on King.com? I've never had any issues after switching so it might work for you as well. I saw on another thread a step by step instruction on how to transfer your game progress to King.com: 1) Go to King…
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Hi Li-Hsien Lin! The easiest way is to start the app called Google Play - from here you'll have an overview of your apps and it should automatically show any apps that needs to be updated to the latest version. You can also check online for update…
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Hi Marilyn! Congratulations in having completed 2000! levels :-) I still have a few days left before getting there. I don't think there's a prize for completing the level. Where have you heard about a prize? Also I'm pretty sure there will be mo…
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Hi Mc Donald Elisa! Currently level 1970 is the last level available for iOS and Android. Until new levels are released you can play on Facebook or King.com (until level 2000). I saw on another thread that new levels are first released on Facebook …
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H Pegolitai Which iPad and OS version do you have? Some of the older iPad versions are no longer compatible with the game. Please see this thread: https://care.king.com/en/candy-crush-saga/why-is-ipad-2-not-supported-anymore-for-candy-crush-crash …
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Hi simonizer77! I suggest you first try from another browser - for instance Firefox or Vivaldi If the problem persists then please check if PPAPI is enabled in Google Chrome: https://support.google.com/chrome/answer/6213033 Cheers :-)
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Hi iMoon! Which iPad and OS version do you have? Some of the older iPad versions are no longer compatible with the game. Please see this thread: https://care.king.com/en/candy-crush-saga/why-is-ipad-2-not-supported-anymore-for-candy-crush-crash I…
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Hi Shirley! Could you please post a screenshot of how the game looks on your mobile device? There are currently 1955 levels available on mobile devices so I'm guessing you might have an outdated version of the game installed. Please check here fo…
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Hi gamegirl168! I'm pretty sure you'll need an Internet connection in order to play the Mystery Quest in Candy Crush. Please also make sure you have the latest version of the game installed. You can check for updates directly in iTunes or from her…
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Hi kermit5353! I've tried the same and it turned it was the connection between the mobile device and Facebook. I suggest you try the steps on this thread: https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-ios Once you hav…
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Hi Anu! Currently level 440 is the last level available in Jelly. New levels are announced first on Facebook. You can check the page here: https://www.facebook.com/CandyCrushJellySaga/ Cheers :-)
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Hi Dell! Have you tried playing the game on King.com? I've never had any issues after switching so it might work for you as well. I saw on another thread a step by step instruction on how to transfer your game progress to King.com: 1) Go to King.…
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Hi Susan! Candy Crush Soda Saga only has 1025 levels - did you mean Candy Crush Saga? I've seen that new levels are added on a weekly base. Best place to check for new level releases are on Facebook: https://www.facebook.com/candycrushsaga/ If you…
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Hi minniemae1986! I've tried the same and I found out it was an issue with the connection from the game to Facebook. I'm not sure if you're using iOS or Android so I have included both solutions to solve the issue: https://care.king.com/en/candy-…
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Hi gypsynhobbes! I've seen other threads about the same issue: https://care.king.com/en/candy-crush-saga/level-1810-1957294707 https://care.king.com/en/candy-crush-saga/level-1810-1114933301 https://care.king.com/en/candy-crush-saga/level-1810-i…
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Hi slr! I have seen several King moderators answering players directly so I suggest you create a new thread and ask your question there. I'm pretty sure they will see it and help you out. Cheers :-)
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Hi dez9rlady! Some of the older iPad versions are no longer compatible with the game. Please see this thread: https://care.king.com/en/candy-crush-saga/why-is-ipad-2-not-supported-anymore-for-candy-crush-crash In most cases a reboot of the device…
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Hi Beth! Which iPhone and OS version do you have? Some of the older iPad versions are no longer compatible with the game. Please see this thread: https://care.king.com/en/candy-crush-saga/why-is-ipad-2-not-supported-anymore-for-candy-crush-crash …
