abunaiYo
Level 2Discussions
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abunaiYo Level 2
About
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- abunaiYo
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Comments
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Oh got it...huh. I mean, it’s still predatory. They can say all they like that they’re showing you what you’re going to lose but I can’t think of any other game that makes people choose between giving them more money (Adsense or gems) or risk not on…
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I’m not helping them with anything, I’m done after my experience with support. I really wanted to love this app but it stole more than 300$ from me Friday 3/26 and I still don’t have my money back or any response from support. Even after posting all…
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I thought it was the known bug they’re working on? Admittedly my problems, as I’ve mentioned, are different because I AM reviving, and my steps aren’t adding, the latest is just replacing the prior or randomly decreasing. So is that the known glit…
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Ugh. I’m really sorry. I wish I had a fix for you. I’m in the same boat but I’m steadily giving up on this game, they still have my money and are ignoring my requests for help but keep trying to make me take gems for the 320 they stole from me.
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Apple denied mine which is why I ask, and no one at King will help. I just tried the website and I'm just so defeated and depressed. This is such a huge sum** of money, I can't afford to just eat this but no one will help me.
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Good for you. You're correct that the US is lacking in consumer protections, but your judgmental nonsense speaks more to your character than anyone else's attempts to enjoy a game. How's the weather up there on your high horse?
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Also THANK YOU!’ For that link!! I didn’t realize that could work for this game, no one at support mentioned any other options than in-game (useless because no one reads/pays attention) or email (equally useless because you can’t actually reply)
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Why can’t they restore purchases? That doesn’t make any sense, did they give you an explanation?
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OH! I see that’s insane! But I get it now; there’s no way they’re actually doing those steps
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I don’t really get the steps abusing thing, how are people abusing steps? Are they running super long collections or something, and if so is that wrong?
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Don’t hold your breath, but also be persistent. Tons of people haven’t been getting help, so don’t be surprised if they blow you off. If they reply asking for screenshots, your email might not go through so I would create another ticket in-game and …
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To add insult to injury my steps just reset to 0. I was so excited about this game. I took my fun funds for the month and blew them all on this game because I was SO excited for crash. I bought the 100$ gem bundle, the bandicoot pass, and several sa…
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And the person who finally got my screenshots basically asked me what I wanted them to do with them!! Are you kidding? King Support tortured me for an entire week asking for me to do the same things over and over ignoring that I explained I HAD fift…
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I just got off the phone with Apple and the person I spoke to said I probably didn’t give enough info the first time or something along those lines, and they helped me put together a decision dispute. If this gets rejected again because Apple thinks…
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But DEFINITELY go to your app store and request refunds, and personally I would rate the app in store honestly so other people know about issues instead of getting robbed like us, and if you use iOS, and you've also been affected, you can report Kin…
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I'm on the phone with Apple now because my request was denied, and I'm getting help with disputing the decision, and while I will have to wait 48 hours again, their support was night and day from the non-help you get here. It's almost like good, pol…
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Now support emailed me and said sorry about the accidental purchase! I didn't accidentally buy anything! I don't have what I paid for, PLUS I was overcharged EIGHT MORE TIMES. I have paid 360 USD for something that is supposed to cost 40 on Friday 3…
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I’m out more than THREE HUNDRED DOLLARS and apple just rejected my refund request (I don’t even know why!!!) and King won’t help me! I’m so fed up with this broken game taking my money for nothing.
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Si vous voulez, je peux aider traduire? C’est tres possible q je ferai beaucoup des erreurs, il fait trop long temps depuis quand je ne parle pas français, et je l’ai appris au lycée, mais je so parle anglais!
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Vous avez raison, j’espère q King feraient q vous recommandez mais j’ai peur qu’ils n’écoutent pas. (Sur forum en français; moi non plus, je ne trouve rien... j’ai tort, je pense! Désolée!)
