aijaziqbal Candy Moderator

Comments

• Yes unfortunately there are connection issues lately in Soda game which i am sure King Studios are working hard. But as you mentioned yourself that you are trying to purchase and it didnt go through so how it can be a tool to generate more purchases…

  in no store access...I have the bars and only 1 more move...now I have lost it being unable to play on! Comment by aijaziqbal October 2020
• Hi and welcome to the community. Very sorry about that but sometimes lose connection with the server can cause no connection. So please do the standard troubleshooting tips by log out, update your game application, restart your device and login agai…

  in no store access...I have the bars and only 1 more move...now I have lost it being unable to play on! Comment by aijaziqbal October 2020
• Hi and welcome to the community. Very sorry about your issue but once the login or account is lost you can not recover your progress but dont worry our player support certainly can. The only way to recover your progress is by manual recovery through…

  in My Facebook account is disabled and I lost all my progress how can I get it back Comment by aijaziqbal October 2020
• Hi and welcome to the community. Yes there was an issue but we have been informed by our studios that it has been fixed so restart your device and clear cache/ history of your browser and try again. You may also choose another browser and see if it …

  in Candy Crush on PC via Facebook is not working after recent Windows 10 update Comment by aijaziqbal October 2020
• Hi and welcome to the community. There was an issue few weeks back but it has been fixed. You need to log out, update your game application, restart your device and login again to check if it solves your case. If the problem still persists you may a…

  in Can’t send lives Comment by aijaziqbal October 2020
• Hi and welcome so sorry about the issue. Please clear cache/history and try again. Or you may try another browser like if you are using chrome, try with edge or firefox. Also see some additional troubleshooting tips in this below link.

  in I was at 1396 now at 55 Comment by aijaziqbal October 2020
• Hi and welcome to the community. Sometimes when we reinstall we need to play and complete a level to perfectly sync the recovery process. Also check the below link. https://community.king.com/en/candy-crush-saga/discussion/251570/have-you-lost-your…

  in How do I retrieve my previous saves? Comment by aijaziqbal October 2020
• Hi and welcome to the community. Please if you are using a browser to play on the laptop clear cache/ history and try again. And if you are using an app. Then log out, update your app, restart your device and login again. Try to play and complete a …

  in wrong level on laptop ! Comment by aijaziqbal October 2020
• Hi and welcome to the community. Please check below link. Is this your issue.

  in The last level changed to 2825 all of a sudden. Comment by aijaziqbal October 2020
• Hi and welcome to the community. Yes time to time it happens that built a bot and now win streak function sets itself from zero. Its a bonus feature and like all other bonus features it is not permanent part of the game. So it resets itself, take br…

  in New Win Streak function not working Comment by aijaziqbal October 2020
• Hi and welcome to the community. Sorry about the loading problem but our CM has informed us that the issue has been fixed. So please restart your device and check again if it is working fine for you. Please feedback us if you still having problem. T…

  in Candy crush saga will not load Comment by aijaziqbal October 2020
• Hi dear . I hope the fix has reached your device. And working perfectly for you.😀 Stay safe and keep enjoying.

  in I have not been able to get into Candy Crush today at all via Facebook Comment by aijaziqbal October 2020
• Hi dear. Can you try once again as some player reporting it is working fine for them.😀

  in Orange screen, not even trying to load Comment by aijaziqbal October 2020
• Ok thats good. Very nice to hear that finally the fix has taken its affect on most of the devices. Stay safe and keep enjoying the game.😀

  in Candy Crush Saga Won't Load on Facebook - TWO DAYS NOW Comment by aijaziqbal October 2020
• Hi and welcome to the community. Its a tricky hard level. And you need a lot of patience to overcome this level. Please give a little extra time on each move and Also check below video tips for some help.

  in Hi just cannot get past level 334 have been trying for 3/4 days Comment by aijaziqbal October 2020
• Hi and welcome to the community. Please follow the below link.

  in my game keeps crashing Comment by aijaziqbal October 2020
• Hi and welcome to the community. Offers are not permanent part of the game. They are available for a limited time period and keep on changing. It may appear, disappear or simply be replaced any time. However as mentioned above keep your game up to d…

  in the special offer 12hr lives and boosters dissappeared Comment by aijaziqbal October 2020
• Hi and welcome again. Before Covid it was 15 levels a week and people kept saying that they need more. Then it increased to 30 and now 45. But the demand of the good players like you is ever increasing. So hopefully it may increase in future and we …

  in No new games Comment by aijaziqbal October 2020
• Very sorry about that. But i guess that the fix is gradually reaching to some devices. So all i can say that please have patience and i hope it will reach to you very soon.

  in Orange screen, not even trying to load Comment by aijaziqbal October 2020
• Hi and welcome to the community. Yes there was an issue reported and our studios are confirming that the matter has been fixed but few players are still claiming that the issue is still there. Please keep checking time to time fix can approach any t…

  in Stuck on orange screen like everyone else Comment by aijaziqbal October 2020
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