Comments
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I just watched it @Surya_VempatibThank you so much for making the video. I will elevate this to our CM to look into it. They are out of the office until Monday so I have to ask you to be a little patient.
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Hi @ariver105 @ChristiesHeaven03 @Katrinac1981 and welcome to our adorable Community π Thank you for taking the time to participate!
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@sarahf Have you tried these steps too? https://community.king.com/en/candy-crush-soda-saga/discussion/267551/i-need-help-with-lost-progress-solved
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Hi @oxmo02 and welcome to our adorable Community π Due to the rules of the Community we use only English language here so we can understand each other better and provide more help. I will ask you kindly to make a new post in English and we will do our best to help you. You can use a translator if necessary. This threadβ¦
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Ok, thank you for your ID @Olyco I will tag our CM @"Jelly Jenny" and she will take care of your case π Enjoy your day π€
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Hi @su886 and welcome to our adorable Community π I am sorry this has happened to you. Please follow the link below and you will see how to get your progress back. https://community.king.com/en/candy-crush-saga/discussion/246151/how-to-get-your-level-and-progress-back I hope this will help you. Let me know if you needβ¦
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Hi @Olyco and welcome to our adorable Community π I am sorry this has happened to you. Do you maybe have a screenshot of it? I also need to ask you to give me your game ID. If you don't know where to find it, please follow the instructions on the link below.β¦
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Hi @sarahf and welcome to our adorable Community π Can you please tell me if your game was connected to a Facebook or a King account?
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Hi @LunaPsycho and welcome to our adorable Community π I am sorry this has happened to you. Please follow the link below and you will see several options what to do when your purchase goes wrong including the refund option.β¦
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Hi @su886 and welcome to our adorable Community π Due to the rules of the Community we use only the English language here so we can understand each other better and provide more help. I will ask you kindly to make a new post in English and we will do our best to help you. You can use a translator if necessary. This threadβ¦