Comments
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@feles I will ask you to fill in the support form here https://soporto.king.com/contact Fill in all the blank spaces and make sure that you are choosing the correct topic (Problems with my game) and subtopic (Game didn't save). Once you do it, you will receive an automated email message. I know you've already done that but…
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Oh, I see @actress I thought the characters change during the levels so I was confused. The game actually randomly changes characters if you are stuck at some levels. I noticed that in my game too. If I am stuck on a level it might introduce a character that wasn't a choice at first try. Hope this clarifies your situation.…
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Hi @actress How do you mean they switch? I have never heard of that.
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Hi @cfrancis0306 and welcome to our adorable Community 😊 I am sorry this happened to you. Please follow the link below and you will see several options what to do when your purchase goes wrong including the refund option.…
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Hi @juli233 and welcome to our adorable Community 😊 Please follow the instructions on the link below and you will see how to create a King account and save your progress with it.…
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Hi @King7602467065 and welcome to our adorable Community 😊 I am sorry this happened to you. Please follow the link below and you will see several options what to do when your purchase goes wrong including the refund option.…
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@moustache I will tag @Elsa to explain this issue to you. In the meantime, if you are using computer you can always play on Facebook or Windows 10.
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Hi @Stolli and welcome to our adorable Community 😊 Some levels can be quite challenging indeed. I will post some tips with the video so you can watch it and find the best approach eventually. https://candycrushsagaallhelp.blogspot.com/2018/07/candy-crush-saga-level-3537-tips-and.html?m=1 I hope this will help you. If not,…
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Hi @feles and welcome to our adorable Community 😊 I am sorry this happened to you. It's very odd that app just dissapears that way. Was your game connected to a Facebook or a King account?
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Hi @Diann67 and welcome to our adorable Community 😊 The gold bars and the progress are saved on King's servers and they should be transferred once you log in again into your game account. The boosters and lives are saved on your device's memory. This way you can reach them if you are offline but it also means that once you…