Comments
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Hi @su886 and welcome to our adorable Community 😊 I am sorry this has happened to you. Please follow the link below and you will see how to get your progress back. https://community.king.com/en/candy-crush-saga/discussion/246151/how-to-get-your-level-and-progress-back I hope this will help you. Let me know if you need…
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Hi @Olyco and welcome to our adorable Community 😊 I am sorry this has happened to you. Do you maybe have a screenshot of it? I also need to ask you to give me your game ID. If you don't know where to find it, please follow the instructions on the link below.…
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Hi @sarahf and welcome to our adorable Community 😊 Can you please tell me if your game was connected to a Facebook or a King account?
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Hi @LunaPsycho and welcome to our adorable Community 😊 I am sorry this has happened to you. Please follow the link below and you will see several options what to do when your purchase goes wrong including the refund option.…
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Hi @su886 and welcome to our adorable Community 😊 Due to the rules of the Community we use only the English language here so we can understand each other better and provide more help. I will ask you kindly to make a new post in English and we will do our best to help you. You can use a translator if necessary. This thread…
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Hi @macho245 @anthonymagbata and welcome to our adorable Community 😊 Did you connect your game with a King or a Facebook account?
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@Julax_C_Prods If you logged out and didn't log back in then the game would start at level 1 not knowing that you were playing through Facebook.
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@Julax_C_Prods Ok, the good thing is that you have your progress back. It might be a Facebook glitch or a server was down. Sometimes it takes a few hours for the server to come back with your progress.
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Hi @smarcg67 and welcome to our adorable Community 😊 In this level, you need to let enough chocolate to grow so you can collect your order. When you had a double color bomb explosion you were probably left without a possibility to grow more chocolate, hence the message on the screenshot. You can read more about it on the…
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Hi @Catherine1 and welcome to our adorable Community 😊 Since you didn't connect your game to a King or a Facebook account the best option is to fill in the support form here https://soporto.king.com/contact Fill in all the required information and make sure that you are choosing the correct topic (Problems with my game)…