Comments
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Hi @sjewell and welcome to our adorable Community 😊 I am so sorry this has happened to you and I completely understand the way you feel. We don't solve these issues here in the Community, hence I will ask you kindly to click on the Contact Us link at the bottom of the page. If your browser is in the English or Spanish…
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Hi @petracats and welcome to our adorable Community 😊 Due to the rules of the Community we use only the English language here so we can understand each other better and provide more help. I will ask you kindly to make a new post in English and we will do our best to help you out. This thread will be closed now. Thank you…
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Hi @Kyngfrog2 and welcome to our adorable Community 😊 We don't solve these issues here in the Community. Please follow my post above and you will see what to do. Let me know if you need assistance. Have a wonderful day 🤗
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@Cat-13 The team is aware of this problem. It just takes time to solve it on Windows 10. We will inform all of the players who use Windows 10 as soon as there are some changes. Now please relax and enjoy the day. Sometimes we forget that it's just a game and there are beautiful things in our lives that we can do in the…
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Hi @APRIL8 and welcome to our adorable Community 😊 We don't solve these issues here in the Community. Please follow my post above and you will see what to do. Let me know if you need assistance. Have a wonderful day 🤗
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Same here 😊 @encantes
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@Cat-13 Unfortunately, this is a known issue and our team is still into it. I understand that you are frustrated and you want to play your game. This is happening only on Windows 10. It's fixed on other platforms. I advise you to play on iOS or Android where you won't have that problem. Here is the latest update from our…
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Hi @Ladydi38 and welcome to our adorable Community 😊 Due to the rules of the Community we use only the English language here so we can understand each other better and provide more help. I will ask you kindly to make a new post in English and we will do our best to help you out. You can use a translator if necessary. This…
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Hi @arwirnrao and welcome to our adorable Community 😊 I am so sorry this has happened to you and I completely understand the way you feel. We don't solve these issues here in the Community, hence I will ask you kindly to click on the Contact Us link at the bottom of the page. If your browser is in the English or Spanish…
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Hi @Missy64 and welcome to our adorable Community 😊 I am so sorry this has happened to you and I completely understand the way you feel. We don't solve these issues here in the Community, hence I will ask you kindly to click on the Contact Us link at the bottom of the page. If your browser is in the English or Spanish…