QueenMia 
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Re: I made a purchase but did not receive my stuff - READ HERE on HOW TO PROCEED
Hi @kcfran and welcome to the Community! Please have a look at the steps here that will help you get your purchase on track. You can also clear cache and cookies and update the latest version. If all…1 -
Re: I made a purchase but did not receive my stuff - READ HERE on HOW TO PROCEED
Hi @Zashna_001 - Then in this case, please contact the Support directly. The link to the Support is provided at the bottom of the link I gave you, here. One of our support agent will help you retriev…1 -
Re: I made a purchase but did not receive my stuff - READ HERE on HOW TO PROCEED
Hello @Zashna_001 and warm welcome to the Community! I am sorry that the transaction hasn't been done yet. There can be delays on the purchase sometimes but worry not! Follow the steps from our FAQ h…4 -
Re: I do not receive lives
Hi everyone and thank you very much for commenting. Thanks to you, we have now some examples and are able to investigate the issue. We are very sorry but rest assured we are looking into it. If there…1 -
Re: I do not receive lives
Thank you for the details, @ashley603 - I've passed these to the team and it will help us investigate if there's an issue!1
