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Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Is anyone else’s games freezing and then crashing? The last few days my games are consistently freezing and crashing. Costing me gold bars and boosters. I have good internet service and am having the same problem using my data on my phone. update. Still having the same problem. My internet and my iphone 17 pro have not…
No “X” button, no “Next” button, and no ways to get rid of it. Could it be that pressing the buttons too quickly caused this?
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
Pls advise on logging in
It has just recently appeared and I have absolutely no idea how to play it. I always wind up in 7th place. There is no question mark next to the icon that explains how you play, and when I went on your help site it said there is no such thing
I spent so much money on this game .... And at first when y'all had the cards we had to collect ...it was worth it .. I would win like 400 gold bars every few days collecting cards ... Now I can't win more than 35 at a time and I can barely pass a single level without using gold bars .. what's going on?? I feel like I'm…
Quiero eliminar mi cuenta de facebook pero no quiero perder el progreso. Como hago?
I have been having trouble with this game, saying "server error". Now all of a sudden my game has reverted to level 1. What happened and how can I get back to level 8—-?
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
I load into the home screen and I click play and it comes up with the privacy change and I can't get rid of it no matter what what do I do
Ever since I purchased gold bars the game no longer gives me boosters and free moves on levels has this happened to anyone else and how do I fix it , it's like the game is punishing me and only giving me options to purchase
Hi team, I see timer of 24hrs for the special color bomb to get expired unless we lose a level. After completing the 8876th level with golden crown I lost the special color bomb with 20hrs left to get expired. After completing 8876th level, screen got stuck with the 3 star golden crown completion screen. I had to close the…
I can't get into the game as its telling me I need to update. I've tried to do This but its not happening
why is the process so difficult??
