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How can I have my game restart at that level? I don't want to start game over for 3rd time.
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Did you save your game to Facebook or Kingdom? If not then your progress might be lost. Maybe the steps here will help you if you saved it to Facebook:
https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-android
https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios
