Only Pyramid Solitare Saga will not load. No problem playing Candy Crush or any other game

Sharon_Vogan

Please help. Why is it that I can play any other King game except Pyramid Solitare Saga? The game will not Load.  This has been going on for two weeks now.  I play on a desktop computer.  Firefox is my browser.  I log on through facebook.

KingsPinn

First things first, follow the steps that King have recommend we all try when an issue like this occurs. Follow these and see if they help: https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out 

Sharon_Vogan

this did not solve my problem.  I found that the security certificate has a yellow triangle.  I clicked on it and it is stating that there are security issues with the Pyramid Solitare Saga certificate.  only parts of the certificate are encrypted.  and that images may not be safe?

jomeloni

Pyramid Solitaire Saga not opening on IPad since recent updates. What the issue? I can play all other games on Ipad.