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I’ve tried trouble shooting numerous times and nothing works! My Pyramid Solitaire Saga app on my iPhone 6plus ios 11.4.1 keeps crashing. I’ve been playing for years and don’t want to lose any progress. Please help!
* groans* Actually that is quite a good joke
Have a look at this article about logging into the Kingdom, and if no go, I will remind Xarly on Monday when he is around
https://care.king.com/en/blog/article/remember-to-connect-to-kingdom-1
Hi Mrfancypants, well done on your new phone. I bought the iphone 7 rather than waiting till the 8 came down in price and I really wish I had waited now. Its too much like the 6s.
Anyway, I assume you are playing on the new phone too? Are you logged in through Facebook? If so, try logging in on the new one rather than uninstalling the game on the older phone first and let me know how that goes Have a look at this link for more help..
https://care.king.com/en/blog/article/have-you-lost-your-levels-a-guide-on-how-to-keep
Hi! I’ve tried updating my system, updating the app, and I even went out and bought a new iPhone 8plus (I needed a new phone anyway) in hopes that it would work...... to no avail. I’m REALLY far along in the game and don’t want to lose my progress. That’s why I haven’t uninstalled the game yet. Thank you!
Hi Mrfancypants, could you tell me exactly what troubleshooting you have tried please.
You won't lose progress as long as you are connected before you do anything to either Facebook or the Kingdom
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It's always worth asking indeed Chicken Slayer! And I'm very happy to see we solved this one as a team. Thanks for being so patient Mr. Fancypants and for not giving up.
I'll be compensating you for all the troubles now and the time that you were unable to play. I hope it makes up for all the issues! I cannot grant you boosters directly but I'll send some gold bars your way so that you can decide how to use them.
Cheers and see you around!
Xarly
Well, I hope something can be restored. I worked so hard for so long to save those. Thank you for your help.
Thank you very much to both of you for all your help!!
Desde México porque en jelly y soda no dan Boosters acumulativos gratuitos, en esos juegos no hay una rueda de regalos, solo dan los de inicio y ya y si quieres mas tienes que pagar, no se vale. Gracias
Hello, I installed the game today and, despite the fact that it opens, when I press the green button that says play nothing happens. The game isn’t working. Can anyone help me with this problem? For reference my phone is an IPhone 11 Pro if it helps.
Hello, Recently, the game has been crashing several times after logging in. This morning, I noticed that all of my HELPFUL HINTS, BONUS JOKER, SCEPTER OF POWER, and EXTRA CARDS I collected are gone. Please check and restore the bonuses. Best regards and waiting for the error to be fixed
Why cant I acces my profile? I was so much further before I purchased a new phone
my game randomly quit in the middle of playing last night. When I restarted all my boosters have disappeared!! How can I fix this?
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
