New update won't work

namkiv

I updated 8th of january. But the new levrll wont start or even show. I contacted support but no response. Can somebody provide an answer or sollution? 

clipshutz

I have the same problem. Someone please help. Very frustrated!

Joseph45

Hello @namkiv and @clipshutz, and welcome to the community! Have you checked the software on your device? Sometimes, new content may fail to appear due to out of date software. Check I see if your device’s software is up to date. Let me know how this goes. 

namkiv

@Joseph45 Thanks but no it doesn,t help.. Frustrating.. 

Joseph45

Ok, I will bring this to the attention of a manager for investigation. Hang in there!