Pyramid solitaire lost progress

Suzanne71

Hi, I was on level over 700 on pyramid solitaire. I was previously connected to fb already. However, I accidentally connected to fb again and lost all my progress. What can I do to regain my progress again? Please help! -- resolved!

Sukanta_Biswas

hello @Suzanne71

I just wanted to drop you a quick message to say thank you for joining the King community forum 🙏🏻

Remember, you can not sync a game id with two different Facebook. So log out game and login again with old facebook id.
Of course, log out the new facebook on your device app and log in the old facebook which was synced with the game.
good day

QueenB

Oh wait, level 1505 is the last available level at the moment... 

We don't have a specific date for the next release as this is not something the Studio share so, we have to keep an eye out for future updates but I'm sure it wont take long ☺️ 

Sukanta_Biswas

hello @Suzanne71

I just wanted to drop you a quick message to say thank you for joining the King community forum 🙏🏻

Remember, you can not sync a game id with two different Facebook. So log out game and login again with old facebook id.
Of course, log out the new facebook on your device app and log in the old facebook which was synced with the game.
good day

EjoemaBrown

I’m on level 1488
pyramid solitaire saga is very addictive.
can I get my 20 gold bars now pls.

QueenB

@EjoemaBrown Welcome to our Community 😀

You can take part of the competition here and hurry up as there's a couple of days left.

EjoemaBrown

JACK of DIAMONDS

ValentinaL

i finished all levels of pyramid...there will be more???

QueenB

Welcome to our Community @ValentinaL

The game features 185 levels on Facebook while on mobile devices, it features 1500 levels. Which level are you currently on now?

ValentinaL

Hi @QueenB... im on level 1505 right now

QueenB

Oh wait, level 1505 is the last available level at the moment... 

We don't have a specific date for the next release as this is not something the Studio share so, we have to keep an eye out for future updates but I'm sure it wont take long ☺️ 

ValentinaL

thank you so much!!! @ QueenB

jimappleb

I recently upgraded to a new phone.  When I logged into the game, it saved my level (867), but every single one of my boosters are gone.  I contacted King, but all they did was send an automated email saying they could reset me to my level.  When I tried to explain the level was fine, it was the boosters vanishing, they sent me the same email.  Hoping I can get a better response here.