Pyramid Solitaire

sueinkent1954

Hi my game Pyramid Solitaire on my Samsung S4 phone has stopped working, just gives a message saying your game is not working, I have reported it three times so far on the feedback. Hope you can help. I have been playing this for quite a few years now. Thanks.

Lola_Pop

Hello @sueinkent1954 ! Welcome to our Community!

Let's see what's wrong with your game...First of all, please try out these steps on your mobile phone. If they don't solve the issue, please come back and our fellow players, our Game Expert @STOKEDER or I will be glad to investigate further 

sueinkent1954

Unfortunately i tried the three steps and it still will not work. Any help appreciated.

Lola_Pop

Hello @sueinkent1954 ! 
I'm sorry to hear the issue is not solved yet! Did you reinstall the game? This last resort can make you lose your boosters, but it usually solves most problems. If you have, and it still doesn't work, could you please send us a screenshot so we can show it to our technical team? Please give us also these details:

- model of your device
- game version
- memory space left
- your user ID (you can find it here) 

Thanks so much for your cooperation and I hope we can solve the issue together!! 

KENTFIELDER

I'm going to bed now...

STOKEDER

HIYA players. STOKEDER here wavin a hand and on level 1627 ..🙌😃.. still trucking on!