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No Internet Connection in the game-Fixed!

CML999
CML999 Posts: 11

Level 2

edited May 2020 in Support

I can’t connect to the internet in Pyramid Saga. All other games fine on my device

Best Answer

  • Lola_Pop
    Lola_Pop Posts: 12,038
    Answer ✓

    Hiya!

    Thanks a lot for your patience while the team in the Studio were investigating and fixing this!!

    I have good news today; the fix is live, that means, if you update the game now you will be able to play Pyramid Solitaire Saga again without any connection issue!

    Once again, thanks for your help and for your patience, you're the best players we could wish for!!🤩

«13456719

Answers

  • NoodZakelijk
    NoodZakelijk Posts: 18

    Level 2

    Same for me. Already several days. And I know my friends face the same issue.

    support pls fix this problem

  • Baba_Booey
    Baba_Booey Posts: 3

    Level 1

    I’ve done everything from reloading app to restarting iPhone. Nothing works. I’ve actually lost 2 levels when I deleted app.

  • Baba_Booey
    Baba_Booey Posts: 3

    Level 1

    Giggity Goo!

  • wdav4966
    wdav4966 Posts: 36

    Level 3

    Me too, my internet is connected but the game just shows the internet buffering signal!!!

  • Aligyn
    Aligyn Posts: 1

    Level 1

    Me too since more than 2 weeks ago!!

  • Mortanious
    Mortanious Posts: 16

    Level 2

    Same here. I haven't been able to connect on Pyramid Solitaire for the past 4 days. The wifi icon in the bottom right corner just keeps searching and the support team on this game are very unprofessional.

    I'm on level 2041, if anything affects that progress I'm uninstalling permanently.

  • logan59
    logan59 Posts: 1

    Level 1

    Same problem.... Started at level 2025

  • AmberJ
    AmberJ Posts: 10

    Level 2

    Same here. One device doesn’t buffer however I lost several levels and spent gold to pass them I really don’t want to play them again

  • AmberJ
    AmberJ Posts: 10

    Level 2

    I actually already passed the entire island. When I went back to see if a new island was there. The game put me back at level 2026. It just buffers on my iPad. But it lets me play but doesn’t keep the progress. On my iPhone it wants me to play the levels again and does not buffer but I have spent too much gold to get past these levels already

  • wdav4966
    wdav4966 Posts: 36

    Level 3

    This is what they suggested and it didn't work. I'm on the penultimate level as I left it for a while out of frustration. I might just uninstall for good and find something else as it's not fixable by the look of it.

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