Game won’t start (Apple devices) - Under investigation!

karenlj62

https://community.king.com/en/pyramid-solitaire-saga/discussion/comment/712908#Comment_712908

This does not work!!!!!!!!!!!!!!!!

bManning

I play on a 6th generation iPad with up to date software and plenty of memory. Have restarted several times with no new results.

Ruthiebabe

I have been playing pyramid solitaire but now it will not load.

PummyRaj

Hello @Ruthiebabe A Warm Welcome to this lovely King Community 🤗

I am sorry to hear about the issue in your game!!

Are you playing on a PC or mobile device? If you are using mobile device, is it an Apple device?

Please post back by typing your reply in the comment box given below.

scubie2

WHEN? WHY?

jgjgjg

Game won't start on iPad. Stopped working after last update. Are there known problems loading on Apple products ? I have tried all recommended restarts, reloads etc but nothing works. Just bought credits so would like to be able to use them ?

annie4747

Had that problem for about 2 weeks.. Ended up trashing the app et reloaded the next day. It worked but I lost all of my boosters, and game put me to a much lower level than I was...

PummyRaj

Hello @jgjgjg and @annie4747 A Warm Welcome to both of your this wonderful King Community 🤗

I am very sorry to say that there has been an issue with the game that is affecting ONLY iOS device users.

The Pyramid Studio team is already aware about this issue and trying hard on a fix. But, till then, we have to face this issue!!

AND reinstalling gap does not help at all... it was mentioned here at the main thread ---> Game NOT loading on Apple Device Please click on this link to keep an eye for the Update.

Since you are being redirected to the main thread, this post will be closed now to keep all the comments will be posted in a single place.

Thank you for understanding! Have a wonderful day!

King_admin

This discussion was created from comments split from: king games not loading.

kyzosmom

I play this game from my iPhone. All of a sudden it won’t open anymore. Please help