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Game won’t start (Apple devices) - Under investigation!

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Answers

  • PummyRaj
    PummyRaj Posts: 43,015

    Hello @debfortier A Warm Welcome to our friendly King Community 🤗

    I am sorry to hear about the issue in your game!! Just wanted to make sure that you are talking about "Pyramid Solitaire Saga"!


    Can you please give few more details about the issue...

    1) Does the game App won't open up at all OR is it a level that does not open, when you click on "Play"?

    2) What device are you using to play the game?

    3) When did this issue start? And what is the version number?

    I have seen another complaint with same issue! I have asked for more details from the also and see if both issues are caused by same reason!

    Please post above details by typing your reply in the comment box given below.

    Talk to you soon! Have a great rest of the day!

    Please stay Safe & take it easy! 🌻

    Flag · Helpful Sweet Love Haha
  • momssuper
    momssuper Posts: 6

    Level 2

    The pyramid Solitaire saga will not open at all

    Im using an IPhone 6s. It started today. I don’t know what the version is

    Flag · 1Helpful 1Sweet Love Haha
  • Lordtbone
    Lordtbone Posts: 12

    Level 2

    App version 1.101.0

    App won’t open since yesterday after update The update happened yesterday

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  • Lordtbone
    Lordtbone Posts: 12

    Level 2

    and yes I am talking about pyramid solitaire saga

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  • debfortier
    debfortier Posts: 5

    Level 2

    won't open at all

    playing on a fairly new ipad

    it started yesterday

    I don't know what version but I do automatic updates

    Flag · 1Helpful Sweet Love Haha
  • Lbarnicle
    Lbarnicle Posts: 2

    Level 1

    I am having the same issue. Just installed the latest version of Pyramid Solitaire Saga on my iPad and I get as far as the welcome screen where I tap play and the game crashes as soon as anything else tries to come up such as the path has ended or lives received, etc.

    Flag · 3Helpful Sweet Love Haha
  • momssuper
    momssuper Posts: 6

    Level 2

    I don’t even get the welcome screen. Just the orange screen with King Making the world playful and then it just goes back to all my app icons

    Flag · 2Helpful Sweet Love Haha
  • scubie2
    scubie2 Posts: 24

    Level 3

    Playing for years. Love game. No reason, orange screen pops up when click on app, then suddenly disappears & back to all apps screen.

    HELP

    Flag · Helpful Sweet Love Haha
  • scubie2
    scubie2 Posts: 24

    Level 3

    Suddenly, yesterday, unknown reason won’t advance further than orange screen. There for 3 seconds, then pops back into game app on apps screen. Need to play to distract & calm self.

    Please Help

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  • IndigoBlue
    IndigoBlue Posts: 0

    Newbie

    Hi,

    I am on Level 1140 (or around there) and playing on a iPhoneXR. The app is suddenly crashing every time I try to launch. Can you help? I have updated to the latest version of iOS


    Thanks

    Flag · Helpful Sweet Love Haha

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