Sign Up!

Game won’t start (Apple devices) - Under investigation!

Options
2456720

Answers

  • PummyRaj
    PummyRaj Posts: 32,834 Candy Moderator
    Options

    Hello @debfortier A Warm Welcome to our friendly King Community 🤗

    I am sorry to hear about the issue in your game!! Just wanted to make sure that you are talking about "Pyramid Solitaire Saga"!


    Can you please give few more details about the issue...

    1) Does the game App won't open up at all OR is it a level that does not open, when you click on "Play"?

    2) What device are you using to play the game?

    3) When did this issue start? And what is the version number?

    I have seen another complaint with same issue! I have asked for more details from the also and see if both issues are caused by same reason!

    Please post above details by typing your reply in the comment box given below.

    Talk to you soon! Have a great rest of the day!

    Please stay Safe & take it easy! 🌻

  • momssuper
    momssuper Posts: 6 Level 2
    Options

    The pyramid Solitaire saga will not open at all

    Im using an IPhone 6s. It started today. I don’t know what the version is

  • Lordtbone
    Lordtbone Posts: 12 Level 2
    Options

    App version 1.101.0

    App won’t open since yesterday after update The update happened yesterday

  • Lordtbone
    Lordtbone Posts: 12 Level 2
    Options

    and yes I am talking about pyramid solitaire saga

  • debfortier
    debfortier Posts: 5 Level 2
    Options

    won't open at all

    playing on a fairly new ipad

    it started yesterday

    I don't know what version but I do automatic updates

  • Lbarnicle
    Lbarnicle Posts: 2 Newbie
    Options

    I am having the same issue. Just installed the latest version of Pyramid Solitaire Saga on my iPad and I get as far as the welcome screen where I tap play and the game crashes as soon as anything else tries to come up such as the path has ended or lives received, etc.

  • momssuper
    momssuper Posts: 6 Level 2
    Options

    I don’t even get the welcome screen. Just the orange screen with King Making the world playful and then it just goes back to all my app icons

  • scubie2
    scubie2 Posts: 24 Level 2
    Options

    Playing for years. Love game. No reason, orange screen pops up when click on app, then suddenly disappears & back to all apps screen.

    HELP

  • scubie2
    scubie2 Posts: 24 Level 2
    Options

    Suddenly, yesterday, unknown reason won’t advance further than orange screen. There for 3 seconds, then pops back into game app on apps screen. Need to play to distract & calm self.

    Please Help

  • IndigoBlue
    IndigoBlue Posts: 0 Newbie
    Options

    Hi,

    I am on Level 1140 (or around there) and playing on a iPhoneXR. The app is suddenly crashing every time I try to launch. Can you help? I have updated to the latest version of iOS


    Thanks

Hey! Would you like to give us your opinion?