Pyramid solitaire saga will no longer open on my iPad. Goes immediately back to home page.
Hi @susawills and welcome to our lovely and helpful community!
Did you try powering down then logging back on and see if it will then open?
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Hello @susawills Hearty Welcome to our Wonderful King Community 🤗
I am sorry to hear about the issue in your game!
Can you please tell me from when this issue has started? And also what is the version you have right now?
Please post back your reply by typing in the comment box given below.
Talk to you soon! Have a great rest of the day 💎
I have an iPhone 8 Plus and with the recent update I am no longer able to play the game. I click on the app, the king screen comes up and then it sends me back to my iPhone home screen.
Hello @lb53sjs and thanks for the information!
I've asked the technical team about this and they are investigating the issue which is affecting some players. To continue with the investigation, they need some specific data from your phone, which should not be shared in an open forum.
Can you please contact our Player Support team HERE ?
Thanks a lot!!
@Lola_Pop I’ve tried what ever that site tells me to do. It then says if that doesn’t work click on this site. I clicked on it and it doesn’t work. From what it sounds like, it’s just bringing me back here. So besides just a simple blanket answer that is given out to everyone and is something that is a generic answer, what can I do?