Lost all my progress

bibop

Newbie

bibop

What am I doing

DieOmimi

@44dollydimples please let us know if your game is not ok. I will always stop by in the evening after my work. 

teresawallace44

Hi @pittina

Welcome to our wonderful King community. 🤗

Please keep checking for updates. This is a problem that a lot of players are having. 👍

Please be patient and thanks for understanding. 💕🤗

I’ll tag you when I find out more. Thanks for playing. 💕

Teresa 🦋🌺🦋

teresawallace44

Hi @jinty1911 and @somclarke

Welcome to the community. 🤗

Please check for any updates for the game. If that doesn’t fix it you’ll have to let us know. There might be another update to fix it. 👍

Thanks for your patience and understanding. 💕

Teresa 🦋🌺🦋

Thin_icE

@teresawallace44 there was an update today that fixed the issue for me! Thanks for passing the message along! :)

Marcella_UX

Same with me. No update in 12 days. On level 3140.

teresawallace44

Please keep checking for new updates @Marcella_UX. If no updates soon then you’ll have to contact customer support at the bottom of this page (contact us). ⬇️

I am glad the update helped @Thin_icE. Let us know if there are any new problems. 💕👍

Teresa 🦋🌺🦋

jacquespbcx

Hi All,

seems the update has resolved my issue.

@teresawallace44 thanks for your help.

Regards,

Patti21

Thanks for your reply Teresa, yes I am still waiting for them to restore me to my last level and I have mentioned to Customer Service that I lost all my boosters! Hopefully it will get fixed soon for all of us that have lost their level placement and lost boosters!