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Pyramid solitaire

ReneebladeReneeblade Posts: 6 Level 2
edited February 2 in Support

Let's start conversation about pyramid solitaire and to find a way to meet the participants of the teams in the events!!!

Comments

  • Diamond LimDiamond Lim Posts: 37,934 Diamond Diaries Moderator

    Welcome to Sweet King Community! 👑

    Thank you for your playing Pyramid Solitaire Saga! 😊

    You can find more on this game's community :

    Also @teresawallace44 is Pyramid Solitaire Expert Player that she can help on Pyramid Solitaire Support Community. 😊

    You can also check to learn guides around King Community, Join Contests to chance to win gold bars and more on my below signature here. 👇

    Have a nice and safety day! 😊

    Signature - Moderators 2021 DiDS Diamond Limpng

    💍 Diamond Diaries Guides and Polls 💍

    👑🌟 Are you newbie? Learn more here! Need Gold Bars? Join here! Subscribe here on Tagging List of CCS, CCSS, CCJS, CCFS & Community Hub! (BW3S, PRS & COTR ➡️ 25th March 2021 together!) Help to vote amazing idea's lists here! 🌟👑

    💫 Failure is the mother of success! 💫
  • Hey! Would you like to give us your opinion?

  • teresawallace44teresawallace44 Posts: 2,382 Pyramid Moderator
    edited January 24

    Hello @Reneeblade

    Welcome to our great community. 💕🤗

    I am the Game Expert for Pyramid Solitaire. If there is any questions or problem don’t be afraid to ask by tagging me by hitting the @ symbol and then typing my name and click on my name in the drop down box. My name needs to be at the top in order to tag me correctly. 👍

    As for other players that play Pyramid Solitaire they are here in the community for the most part and they also play other King Games. Look for them as you explore the whole King community by starting at these links below. ⬇️⬇️

    ❤️ Welcome to the King Community ❤️


    If you haven’t joined/register in the King community and also if you haven’t logged in then go...

    ➡️ Here ⬅️

    If you want to get started in the community then start...

    ➡️ Here ⬅️ 

    If you want to win gold bars then go...

    ➡️ Here ⬅️

    It’s a community for connecting with players of all the King games. You can go to each game community and ask the support sections questions about problems you’re experiencing at the moment or enter the other areas for fun and polls and other enjoyments. 🤗

    Ask me any question you have and I’ll try to answer them to the best of my ability or I’ll refer you to a link or a community manager to find the answers. 👍

    Remember to relax and have fun. 💕💫

    ❤️Teresa 🦋🌺🦋

    Thanks for tagging me @Diamond Lim 💕

    Hello and welcome to the King Community!

    Get started in the King Community

    🎴 Play Pyramid Solitaire Saga now here!

    🦋🌺🦋🌺🦋🌺🦋

    Stay safe and keep playing!

  • ReneebladeReneeblade Posts: 6 Level 2

    Hello,


    After update i lost all my boosts, the event appears from begging and i passed my stage but it is saying me that i don't have passed it


    Please do something!! Fix it please!

  • Diamond LimDiamond Lim Posts: 37,934 Diamond Diaries Moderator

    Thank you for your answering! I will tagging @teresawallace44 if she can help. 😊

    You can also check to read here (Lost boosters on your mobile? Oh no! Let’s see if we can solve it!) that I hope you can understand to read them.

    ⚠️ So please also attention when you have trouble to lose all of your boosters! ⚠️

    1. The boosters also cannot be transferred / saved to any devices on any King's Games when you switch out new or change or upgrade device or reinstall game! 

    2. The boosters are saved directly in your device's memory, which always allows you to use them while playing offline. This also means that they are not saved on our servers especially if you didn't have the game saved. 

    It’s best not to store too many Boosters on your device, as there is a chance they may be lost, or affect the game play. 

    We do not replace items and help you to return your boosters back that have not been purchased but if you have however lost purchased items, please report this to our Player Support team here and then ask and send your Game ID (How to find your Game ID), so they can help. 😊

    Signature - Moderators 2021 DiDS Diamond Limpng

    💍 Diamond Diaries Guides and Polls 💍

    👑🌟 Are you newbie? Learn more here! Need Gold Bars? Join here! Subscribe here on Tagging List of CCS, CCSS, CCJS, CCFS & Community Hub! (BW3S, PRS & COTR ➡️ 25th March 2021 together!) Help to vote amazing idea's lists here! 🌟👑

    💫 Failure is the mother of success! 💫
  • teresawallace44teresawallace44 Posts: 2,382 Pyramid Moderator

    Hi @Reneeblade

    Please follow the links that @Diamond Lim posted above. If these does not help then you’ll have to contact customer support here. ⬇️

    Please give your email and player ID which is found in your game profile and a good description of the problem you’re experiencing. 👍

    I hope this helps. 🤗

    Thanks for tagging me @Diamond Lim 💕

    Teresa 🦋🌺🦋

    Hello and welcome to the King Community!

    Get started in the King Community

    🎴 Play Pyramid Solitaire Saga now here!

    🦋🌺🦋🌺🦋🌺🦋

    Stay safe and keep playing!

  • ReneebladeReneeblade Posts: 6 Level 2

    I didn't change device, i have connected the game with my fb profile! After update i lost all my boosts cards and while i passed a level it's saying that I didn't pass it... Also, the last event of god's Egypt is appeared again... but it has been finished 4 days ago! Please fix it!!!

  • Diamond LimDiamond Lim Posts: 37,934 Diamond Diaries Moderator

    Thank you for your answering! So you can ask and send Game ID on Contact Us only that we hope they will help you. 😊

    Signature - Moderators 2021 DiDS Diamond Limpng

    💍 Diamond Diaries Guides and Polls 💍

    👑🌟 Are you newbie? Learn more here! Need Gold Bars? Join here! Subscribe here on Tagging List of CCS, CCSS, CCJS, CCFS & Community Hub! (BW3S, PRS & COTR ➡️ 25th March 2021 together!) Help to vote amazing idea's lists here! 🌟👑

    💫 Failure is the mother of success! 💫
  • ReneebladeReneeblade Posts: 6 Level 2

    I don't understand... I don't want to give my id in a chat that everyone see it....


    I need my boosts cards back! I had a lot of them.... Guys the game has problems, it's running the same event 3 times... That never happened before...


    Please fix the game! You have a few customers, try to not loose them!

  • ReneebladeReneeblade Posts: 6 Level 2

    Will you give my boosts cards or you will make me to uninstall the game??? You have already few players.... If you aren't able to fix the bugs then delete it.....

  • ReneebladeReneeblade Posts: 6 Level 2

    I don't understand... I don't want to give my id in a chat that everyone see it....




    I need my boosts cards back! I had a lot of them.... Guys the game has problems, it's running the same event 3 times... That never happened before...




    Please fix the game! You have a few customers, try to not loose them!

  • Moonlite2Moonlite2 Posts: 10 Level 2

    Why is so hard for someone too keep their friends and family on the game, what happens with the pictures that once at the bottom of each level that shows the position one finish.

  • Moonlite2Moonlite2 Posts: 10 Level 2

    I did receive a text about the problem that this game has, but let’s get this off my plate I’m not a beginners I the one player if this game that always have to wait for the next level each and every week. Because you guys can’t fix the problem with this game then say so, as before I’m a father and a grandfather that only wants to play this game with friends and family, I did each and all the way you guys said do and it wasn’t and don’t work.

  • teresawallace44teresawallace44 Posts: 2,382 Pyramid Moderator
    edited February 16

    Hi @Reneeblade and @Moonlite2

    You will find your Game ID in your profile of the game.


    Double tap the King name on the top and your ID will appear.

    The ID is for Community Managers and customer support only. No one else can use it for anything. If you go through the Customer Support link you will get a automated email response then you will have to respond to the automated email with you ID and description of the problem again. Customer Support will respond back with helpful information. You will have to wait a couple of day for that response. 👍

    I hope this helps. I can only do so much the rest is up to their support team. 🤗

    Teresa 🦋🌺🦋

    Hello and welcome to the King Community!

    Get started in the King Community

    🎴 Play Pyramid Solitaire Saga now here!

    🦋🌺🦋🌺🦋🌺🦋

    Stay safe and keep playing!

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