🚫 Unable to send or receive lives ♥ empty inbox

tmays09

For About a month now I have not been able to send or receive lives. And previously before that it would randomly work. I’ve tried logging out of my profile which is connected through apple and then connecting through Facebook and then back in through apple. Can someone please help with this issue? I have an IPhone

CaramelKat

Hi there! The Studio is aware of an issue where the inbox remains empty when trying to send and receive lives while connected to the game with a Facebook account. Thank you for your patience while they continue investigating this issue. ☺️

tmays09

This is what appears

Freddy_

@tmays09 Hi and welcome,

Check your device and game are up to date and log out and clear the cache from your app store,restart your device and log back in and see if this resolves your issue

Also check your facebook settings

https://community.king.com/en/blog/discussion/253648/where-did-my-progress-and-friends-list-go

Thank you

teresawallace44

Hi @tmays09

Welcome to the wonderful King community. 🤗

You need to be logged into Facebook or through King account through your game. 👍

Please make sure you have one or the other account in order to send or receive lives. 👍

You can also explore the rest of the King community starting with the link in my signature below. 🤗

Thanks @Freddy_ 💕

Teresa 🦋🌺🦋

Pendragon1

I have tried everything to send and receive lives to no avail. What am I doing wrong 😕

Mongenary

https://community.king.com/en/pyramid-solitaire-saga/discussion/comment/1718917#Comment_1718917

Anche a me

kelz2224

I am still unable to send or receive lives and there wasnt a problem before, I was always able to send and receive lives until now. I am on level 814. I always made sure to give my fellow players lives at every opportunity I could, and appreciated it when they returned the favor. Its frustrating not to be able to now. It makes the game slower and less fun.

dezada

totally been resolved?

CaramelKat

Hi there! The Studio is aware of an issue where the inbox remains empty when trying to send and receive lives while connected to the game with a Facebook account. Thank you for your patience while they continue investigating this issue. ☺️

kelz2224

I am still unable to send or receive lives, what's taking so long to fix this issue?

kelz2224

I still cant send or receive lives in Pyramid Solitaire Saga!! What is taking so long to fix this problem?