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Why hasn't my challenges been saved,I'm gutted

Boolois
Boolois Posts: 11 Level 2

I've played and won a few challenges but they haven't shown up

Answers

  • Diamond_Lim
    Diamond_Lim Posts: 164,040 Diamond Diaries Moderator

    Welcome to Sweet King Community! 👑

    Did you update the latest version of game? 🤔

    If you have updated the latest version of game already but it's still not worked, try these steps here 👇😊

    1. Open the game

    2. Select Profile

    3. Select Log Out then Close the app

    4. Reopen the app then Log back in to your profile and finally Open the game.

    Also check that you have a stable internet connection or a strong WiFi signal. You might want to see if your Internet Service Provider is experiencing any current issues.

    If it's still not worked from above steps, how about you follow these troubleshooting steps of Crashing/Freezing issue/bug here (any device) that I hope this helps too. 😊

    ⚠️ NOTE ⚠️

    If you want to try uninstall and reinstall steps, you have your gold bars and level progress are saved/transfered but all of the boosters and inventory lives are lost and some events will be reset or gone when you save your progress completed with Facebook or King.Com. 

    If you have followed these steps of Crashing/Freezing issue already but it's still not worked, you click on "Contact Us" only then you ask a problem and send Game ID (How to find your Game ID) that I hope they help you but it taken longer. Thanks! 😉

    🛠 Experiencing issues with the game? Check here before posting here!

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    Have a nice and safety day! ❤️😄

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