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boosters disappeared after update
juleskitana
Posts: 4
Level 1
in Support
Comments
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Welcome to Sweet King Community! 👑
Very sorry for your problem! You can check to read here (Lost boosters on your mobile? Oh no! Let’s see if we can solve it!) that I hope you can understand to read them.
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Win Gold Bars for the game: How many cards can you find here? I 🎃 Looking for a fun costume for Halloween? Dress up as Helena for a chance to win 50 Gold Bars here! I Want to win Free Gold Bars on this game? Participate and Answer here! 🎉🏆✨
Want to win Free Gold Bars on this game? Participate and Answer here! 🎉🏆✨
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You are welcome and very unfortunately. 😢
Some of players have asked this problem.
⚠️ So please also attention when you have trouble to lose all of your boosters! ⚠️
1. The boosters also cannot be transferred / saved to any devices on any King's Games when you switch out new or change or upgrade device or reinstall game!
2. The boosters are saved directly in your device's memory, which always allows you to use them while playing offline. This also means that they are not saved on our servers especially if you didn't have the game saved.
It’s best not to store too many Boosters on your device, as there is a chance they may be lost, or affect the game play.
They do not replace items and help you to return your boosters back that have not been purchased but if you have however lost purchased items, please report this to their Player Support team here and then ask and send your Game ID (How to find your Game ID), so they can help. 😊
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Hi Diamond Lim. Thanks and I appreciate you taking the time to write the above.
The admins are unable to get back my boosters (as they were not purchased) but it is extremely disappointing and frankly, though I love the game, I am now quite demotivated to continue playing knowing that my boosters may just disappear suddenly at no fault of mine.
But thank you for your kind help and reply!
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You are welcome. You can still win to get free more boosters by features on this game. Good luck! 🤞😊
Hot right now in Pyramid Solitaire Saga here and in King Community here 🌶️🎴👑
Win Gold Bars for the game: How many cards can you find here? I 🎃 Looking for a fun costume for Halloween? Dress up as Helena for a chance to win 50 Gold Bars here! I Want to win Free Gold Bars on this game? Participate and Answer here! 🎉🏆✨
Want to win Free Gold Bars on this game? Participate and Answer here! 🎉🏆✨
👑 Join our Kingdom and get this royal badge here and Pro Players - Welcome to the Community (May Become Pro Player then Comment and Get Pro Player Badge) here!
Have a nice and safety day! ❤️😊
