Can't recover backup of game

rd096766

Hi

I purchased new phone

My pyramid solitaire game is not getting restored in my new phone

Rgds

Ronnie

DieOmimi

Hi @rd096766 welcome to Pyramid Solitaire Saga.

Ronnie, I didn't quite understand your question. Think you can't install Pyramid Solitaire Saga on your new phone? Can't find the app in your store?

rd096766

https://community.king.com/en/pyramid-solitaire-saga/discussion/comment/2634021#Comment_2634021

Hi

I purchased new mobile phone

Installed Pyramid Solitaire saga on new mobile phone

But cannot get the game started at level

rd096766

Hi

I purchased new mobile phone

Installed Pyramid Solitaire saga on new mobile phone

But cannot get the game started at level 772

DieOmimi

Hi @rd096766 how did you save your game on your old device?

If you saved your game with a King account (login with email and password) or via Facebook, all you need to do is log in to your new phone with that account.

If you didn't save the game to an account on your old device, then your progress will only register on the old device and not on your new phone, Please read our notes on this: I have lost my progress or all played levels? 

If you suddenly are back to level 1 or the game has been lost, check HERE how to get it restored. Visit also our Help Center for more articles on the same topic HERE.

Thank you for playing Pyramid Solitaire Saga.